Fran's ExploreMore Travel

WFH Hospitality Coordinator

Full-time · Boston, Massachusetts Remote
✓ Verified live on the employer's own system · added 12 days ago
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Skills & tools

Customer ServiceGuest Request HandlingConflict ResolutionAdministrativeRecordkeepingOperationsHospitalityCommunications
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Full job description

We are looking for a dedicated Hospitality Coordinator to join our team and ensure our guests have a seamless, memorable experience from start to finish. If you love working with people and have an eye for detail, this is the perfect opportunity for you.

About Us: We are a leading hospitality organization committed to providing exceptional services to our guests. As a Hospitality Coordinator, you will play a key role in managing day-to-day operations, helping to coordinate guest services, and ensuring all aspects of their stay are handled smoothly.

Responsibilities:

- Manage guest bookings, inquiries, and reservations, ensuring all details are accurate and up-to-date. - Coordinate guest services, including check-ins, check-outs, and any special requests during their stay. - Assist in organizing events, meetings, and special accommodations for guests. - Maintain a positive, friendly, and professional demeanor while interacting with guests. - Communicate effectively with team members to ensure high standards of service are met. - Handle guest feedback, resolve issues, and ensure satisfaction throughout their stay. - Perform general administrative tasks, including filing and record keeping, to support operations.

Requirements

- Passion for hospitality and providing excellent customer service. - Strong communication and organizational skills. - Ability to work independently and as part of a team. - Basic computer skills, including proficiency in using office software and reservation systems. - Previous experience in hospitality or customer service is a plus but not required. - Ability to manage multiple tasks and remain calm under pressure.

Benefits

- Competitive pay with performance-based incentives. - Flexible work schedule, with both part-time and full-time options available. - Opportunities for career growth within a supportive team. - Discounts on hospitality services and partner offerings. - Collaborative and dynamic work environment.

How to Apply: If you're passionate about hospitality and helping others enjoy their stay, we'd love to hear from you. Apply today to join our team as a Hospitality Coordinator and make a positive impact on our guests' experiences!

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This posting was published by Fran's ExploreMore Travel on their own careers system and is shown here with a direct link to apply there. Employers: for corrections or removal, contact jobs@veritahire.com.