Manager, Strategic Account Manager - (Pharma as Client)

- Serve as the primary strategic partner for assigned pharmaceutical manufacturer accounts, ensuring alignment between client objectives and AssistRx solutions. - Build and maintain executive-level relationships with pharmaceutical brand teams, HUB leadership, and specialty pharmacy partners. - Proactively identify growth opportunities, solution expansion, and risk mitigation strategies across the client portfolio. - Lead client business reviews, performance discussions, and strategic planning sessions using data-driven insights.

- Revenue retention and expansion forecasting - Account profitability and resource optimization - Accounts receivable performance and issue resolution

- - Analyze operational and financial data to identify trends, risks, and opportunities for improvement. - Partner cross-functionally with Operations, Product, Technology, Finance, and Compliance teams to resolve complex client issues and escalations.

- Directly manage and develop a team of 5-6 Strategic Account Managers . - Set clear performance expectations, coach team members, and drive accountability to KPIs and service standards. - Lead hiring, onboarding, training, performance evaluations, and career development for direct reports. - Foster a collaborative, solutions-oriented team culture focused on client success and continuous improvement.

- Champion new ideas, process improvements, and innovative approaches to enhance client experience and operational efficiency. - Translate client feedback and market insights into actionable recommendations for internal teams. - Thrive in a fast-paced, high-growth environment while balancing multiple priorities and stakeholders.

- Bachelor's degree from an accredited four-year institution or equivalent professional experience. - 7+ years of experience in strategic account management, client strategy, or consultative sales roles. - Demonstrated experience working with pharmaceutical manufacturers, HUB services, and/or specialty pharmacy operations . - Proven ability to manage complex client relationships and deliver measurable business outcomes. - Strong analytical and problem-solving skills with the ability to interpret data and drive strategic decisions. - High level of technical proficiency, including advanced use of Microsoft Office tools (Excel, PowerPoint, Project, Visio).

- 3+ years of people management or supervisory experience . - Experience supporting enterprise-level pharmaceutical clients in a technology-enabled services environment.

- Strategic thinking with strong business and financial acumen - Executive-level communication and presentation skills - Ability to influence without authority across cross-functional teams - Comfort navigating ambiguity and complex stakeholder environments - Passion for client success, operational excellence, and team development

- Supportive, progressive, fast-paced environment - Competitive pay structure - Matching 401(k) with immediate vesting - Medical, dental, vision, life, & short-term disability insurance - Opportunity to impact patient outcomes through data-driven healthcare technology. - Collaborative and mission-driven culture that values innovation and continuous learning. - Access to cutting-edge cloud technologies and modern data engineering tools. - Competitive compensation, comprehensive benefits, and career growth opportunities