Product Manager - Patient Experience

- 4+ years in product - with meaningful time owning retention, lifecycle, or growth in a D2C product.

- AI-native: you build, prototype, and debug with AI, and you're skeptical of any process that doesn't.

- You think in cohorts and behavioral data - and you know when the data is lying to you.

- You've evaluated or managed the quality of LLM/AI systems - rubrics, eval sets, regressions, safety - or you're hungry to own it.

- Comfortable with high ownership and minimal guardrails - you don't wait to be told what to prioritize.

- High-trust judgment - you care about clarity, trust, and safety in a healthcare context.

- Bonus: healthtech, fintech, or regulated industries; lifecycle marketing exposure.

Location: New York City | Type: Full time | Hybrid | Department: Product | Salary: $170K-$200K. We are willing to go above this range for exceptional candidates with specialized expertise whose background exceeds the requirements.