People Operations - Global Mobility, Immigration, and Scale

about us: - Our community includes 11,000+ customers, 150+ integration partners, 125+ agencies, 50+ Clay clubs , and 30k members on Slack. - Our culture is unique inside and outside of work. Our team members are also DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more. - All employees can work for free with world-class coaches who specialize in creativity, management, and more. - Our operating principles - including negative maintenance and non-attached action - guide our work. about them here . - Read about us in the NYT , Forbes , First Round Review , and more .

Hear from our employees directly on our Glassdoor page! People Operations - Global Mobility, Immigration, and Scale At Clay, People Operations is about creating the environment where people can do the best work of their careers. We're growing fast and expanding globally - and global mobility is at the center of how we make that work.

In this role, you'll own Clay's immigration and mobility function from the ground up. You'll manage the full lifecycle of U.S. visa cases, support employees relocating to and from our current offices in New York, San Francisco and London, and help build the infrastructure we need as we continue expanding globally. You'll partner closely with Legal, Finance, and the People team to navigate an evolving regulatory landscape while keeping the experience human and clear for the people going through it.

This is a hands-on role where you will balance operational rigor with good judgment and knowing when to add structure and when to stay flexible. Above all, you'll bring genuine care for the people you support and take full ownership of the work. What You'll Do Own Immigration and Global Mobility - Manage U.S. visa cases across the full lifecycle - from offer stage through renewals and permanent residency - Manage immigration and work authorization requirements for Clay's London office, including UK visa sponsorship and right-to-work compliance - Serve as Clay's internal immigration expert, partnering with external counsel to keep cases moving and employees informed - Advise recruiters on visa eligibility and sponsorship options as part of the hiring process - Partner with Legal, Finance, and People to support global expansion into new markets, building the mobility infrastructure we need as we grow Build a Relocation Experience That Works - Design and manage a relocation process that feels seamless and well-supported for employees and their families - Manage end-to-end relocation cases, including domestic and international moves Build Scalable Processes and Infrastructure - Build the mobility function from the ground up - policies, workflows, documentation, and case tracking - Own compliance for cross-border remote work, business travel, and international employment classification - Keep mobility data organized and accurate to support reporting and decision-making Manage Contractor Operations - Own the end-to-end contractor lifecycle - onboarding, offboarding, and everything in between - ensuring a smooth and consistent experience - Maintain compliance with contractor classification requirements across U.S. and international jurisdictions - Partner with Legal and Finance to ensure contractor agreements are accurate, current, and audit-ready - Build scalable processes and documentation for contractor management, including systems tracking and recordkeeping Partner Across the Business - Advise People Partners, recruiters, and business leaders on mobility-related questions with clear, practical guidance - Make complex immigration and mobility requirements accessible for employees navigating high-stakes processes - Contribute to broader People Ops work as the team and company grow What You'll Bring Experience & Expertise - 5+ years in People Operations with significant hands-on mobility experience - Experience with UK and/or European immigration and employment compliance (UK Skilled Worker visa experience a plus) - Experience advising on international hiring arrangements and cross-border compliance - Experience managing contractor populations, including onboarding/offboarding and classification compliance across jurisdictions - Strong vendor management skills - you know how to get the most out of immigration counsel and relocation partners - Experience building processes from scratch at a scaling company Core Competencies - Autonomy and ownership: you take full accountability for your cases and your function, follow through on commitments, and don't let things fall through the cracks - Genuine kindness and compassion: you care deeply about the people you support and it shows in every interaction, especially when employees are navigating high-stakes, high-stress situations - Exceptional attention to detail: in immigration, small mistakes have big consequences; you catch them before they happen - Outstanding communication skills: you can translate complex immigration situations into plain language for employees, leaders, and their families - Highly organized with the ability to manage multiple tasks - Comfort with ambiguity and building structure where none exists - Bias toward action, balanced with sound judgment on compliance risk