Product & Commercial Lead

- Own the customer relationship from kickoff through deployment and beyond. Act as the point of accountability and a trusted partner in delivering measurable business value.

- Lead discovery and workflow mapping to understand org structures, pinpoint pain, and identify the highest-leverage opportunities for automation and AI transformation.

- Drive execution in partnership with engineering and design - translating insights into high-impact product features and platform improvements.

- Get in the weeds to ensure quality. Test edge cases, debug issues, and push the product forward with urgency and precision.

- Run tight deployments by managing timelines, unblocking bottlenecks, and influencing customer stakeholders to ensure successful outcomes.

- Bridge product and market by identifying repeatable patterns, surfacing opportunities for AI-native features, and shaping the evolution of our platform.

- Have 5+ years of experience in roles like product manager, consultant, investor, founder, or engagement lead.

- Bring strong technical acumen and can reason through complex systems and data.

- Communicate clearly and build trust across technical and non-technical stakeholders.

- Know how to align teams around a vision and drive execution without waiting for perfect inputs.

- Are relentlessly curious - you learn fast, ask thoughtful questions, and dive deep when it matters.

- Care about solving real business problems and turning customer pain into product features.

- Experience with APIs, internal tools, or complex enterprise workflows