Senior Product Manager, Care Experience & Engagement

We're looking for a Senior Product Manager to own the experiences that shape how patients and care teams interact with Chamber across the cardiovascular care journey. This is a deeply operational, systems-oriented role spanning patient engagement, care management, messaging, tasks, care plans, outreach, enrollment, and AI-assisted coordination - turning messy, real-world workflows into tools that are genuinely useful for the people delivering and receiving care.

You'll sit close to clinicians, care coordinators, and operations leaders, and partner daily with engineering, data, and design. You'll have a real seat at the table as Chamber builds out its care delivery platform. The best fit is someone energized by operational complexity, motivated by genuine impact on care, and comfortable doing meaningful work without perfect clarity.

The best fit here is someone who's energized by operational complexity, motivated by genuine impact on care, and comfortable doing meaningful work without perfect clarity.

- Own major areas of Chamber's patient and care team experience roadmap, from discovery through rollout and iteration.

- Partner with clinicians, care coordinators, and operations leaders to understand workflow pain points and constraints up close.

- Design and improve onboarding, enrollment, outreach, care plan, and longitudinal engagement experiences for cardiovascular patients.

- Build tools that help care teams prioritize work, reduce administrative load, and intervene earlier for high-risk patients.

- Translate clinical and operational complexity into clear requirements and practical user experiences.

- Work closely with engineering and data to operationalize clinical signals, tasking logic, automation, and AI-assisted workflows.

- Balance near-term delivery with longer-term platform thinking, drawing on both quantitative and qualitative inputs.

You've built trust with clinical, operations, engineering, and product partners, and you understand our care model, current tooling, roadmap, constraints, and the workflow gaps that matter most. You own a clear roadmap for care experience and engagement, you've raised the quality of product requirements and tightened prioritization, and you've shipped at least one meaningful workflow or experience improvement.

You're independently driving a major product surface or workflow area - care team worklists, task management, patient engagement, care plans, messaging, or post-discharge workflows. Fewer decisions bottleneck on leadership, you've built a strong execution rhythm with engineering, handoffs with operations and clinical are clearer, and you're seeing measurable gains in workflow adoption, task completion, engagement rates, or operating efficiency.

You're the clear product owner for Chamber's care experience and engagement layer. You've shipped durable platform capabilities, not just one-off fixes, and helped turn our care model into a scalable operating system for clinical teams - with stronger orchestration, patient engagement, automation, and visibility into what's happening across populations.

- 5+ years of product management experience in healthcare technology, care delivery, or value-based care.

- A track record building workflow-heavy products used by operational or clinical teams.

- Strong systems thinking - you can map complex, multi-stakeholder processes and find the right leverage points.

- Comfort driving cross-functional initiatives in ambiguous, fast-moving environments.

- Confidence working with engineers and data teams on technically complex products.

- Sharp product instincts paired with a pragmatic, execution-first mindset.

- A bias toward real-world usability - you sweat the operational details because small workflow improvements compound quickly in healthcare.

- Excellent written and verbal communication; you build trust with technical and non-technical partners alike.

- Familiarity with healthcare interoperability, claims, or clinical data workflows.

- Experience with AI-enabled workflows, automation, or operational intelligence tooling.

- Comfort with analytics, SQL, or operational metrics.

- Early-stage or high-growth startup experience.

Our values guide how we lead, collaborate, and care:

- Low Ego: We stay grounded, curious, and open to feedback.

- Empathy: We build trust through compassion and thoughtful communication.

- Courage: We take action, think critically, and challenge ideas respectfully.

- Ownership: We follow through with integrity and hold ourselves to high standards.

- Grit: We push through ambiguity, move with urgency, and solve problems with horsepower and heart.

Remote within the United States with the ability to work ET or CT hours. You must be legally authorized to work in the US as we can't sponsor visas at this time. Periodic travel to Chamber offices, partner practices, or team offsites may be required.