Forward Deployed Engineer

About the Role Brellium is hiring our first Forward Deployed Engineer to own technical delivery for our enterprise healthcare accounts. You'll be the go-to engineer for our largest customers - joining calls to hear requirements firsthand, building configurations, handling integrations, and shipping solutions end to end, without waiting on the product roadmap.

You'll sit at the intersection of Customer Success and Engineering, close enough to the product to shape its direction based on what you learn in the field. If you want to see your work directly improve healthcare operations for some of the largest and fastest-growing organizations in the space, this is your role. What you'll do at Brellium - Deliver - Own configuration, custom setup, and integration work for enterprise accounts.

You take a customer need and ship the technical solution, end to end - no handoffs, no waiting. - Partner - Join customer calls alongside our CS team to hear requirements directly. Translate business needs into technical plans and answer engineering questions in real time. - Own - Track and drive ongoing technical workstreams for your assigned accounts.

You keep delivery moving without CS having to chase engineering, and you decide how and when to ship. - Bridge - Sit between Customer Success and Engineering. When you see the same customer need come up twice, flag it back to Product as a gap - so the platform gets better for everyone. What we're looking for - 2-5 years of experience in a technical role - software engineering, solutions engineering, or similar - Strong software engineering fundamentals - you write clean, maintainable code and can design systems that scale across multiple accounts - Comfortable joining customer-facing calls and communicating technical concepts to non-technical audiences - High agency - you identify what needs to happen and do it without being told - Strong problem-solving skills and ability to manage multiple accounts simultaneously - Experience working in a fast-paced startup or high-growth environment - Bachelor's degree in Computer Science, Engineering, or equivalent practical experience Bonus Points - Experience in healthcare or healthtech - Previous experience as a Forward Deployed Engineer, Solutions Engineer, or Technical Account Manager - Familiarity with enterprise integration patterns and coordinating with customer IT teams - Experience with AI/ML-powered products or platforms - Prior experience at a Series A-C startup

Compensation: $150,000-$200,000 We are committed to offering a comprehensive and competitive total rewards package, including robust health benefits, commuter benefits, and meaningful ownership opportunities through equity.

Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

Benefits offered include: - 401(k) Retirement Savings Plan - Equity

Compensation - Dinner Provided via DoorDash & stocked kitchen for NY employees - Medical, Dental, and Vision coverage coverage of up to 100% premiums for you and your family - HSA / FSA - 11 paid holidays each year - Unlimited PTO - Training and professional development - Hybrid Work Schedule (4 days onsite, 3 if located > 1 hour away) What it means to be "One of Us" Bias to Action: Brellium teammates do not wait to make reversible decisions or seek unnecessary approval.

We quickly decide and move forward. If the decision was incorrect, we quickly reverse it and move forward. Thinks for themselves: Brellium teammates do not take things at face value.

We ask "why" until base truth is reached. If a better solution is present, Brellium teammates use it, regardless of status quo. Negative Maintenance: The opposite of high maintenance isn't low maintenance - it's negative maintenance.

Brellium teammates are poised under pressure, self-motivated, self-improving, self-disciplined, self-aware, and non-defensive. Expect Excellence : We hold ourselves to exceptionally high and continuously rising standards. We strive for thoughtfulness in our decision making, and for speed and quality in our execution.

We acknowledge trade-offs and communicate proactively. Communicate with Clarity : Brellium teammates communicate concisely, directly, and purposefully. We optimize for ensuring our points are easily understood the first time.

We are aware of fraudulent job offers claiming to be from Brellium. All legitimate communication comes from brellium.com , or no-reply@ashbyhq.com , and we will never ask for money or sensitive personal information as part of our hiring process. If there are any questions please direct them to peter@brellium.com