Engineering Manager, Cloud Platform

As the Engineering Manager for Baseten's Cloud Platform team, you will directly manage a team of cloud platform engineers responsible for building the systems and processes that keep our infrastructure scalable, reliable, and efficient - from automated deployments and monitoring to performance optimization and incident response.

You are a people-first leader with a strong cloud infrastructure background. You set a high bar for reliability and operational excellence, engage credibly in technical discussions and code reviews, and know how to build a culture of ownership and accountability. You'll spend most of your time close to the work: unblocking your team, shaping technical direction on day-to-day decisions, and developing your engineers.

At Baseten, we work closely with our users to understand their struggles operationalizing ML - you'll keep your team connected to that mission and translate user learnings into better infrastructure.

- Recruit, hire, and grow a high-performing team of cloud platform engineers; provide ongoing coaching, feedback, and career development through regular 1:1s.

- Set clear performance expectations, hold a high bar, and create an environment where engineers do their best work.

- Foster a culture of ownership, accountability, and continuous improvement.

- Drive day-to-day technical decisions through design reviews, code reviews, and architectural discussions; translate the infrastructure roadmap into clear team priorities and milestones, and hold execution against them.

- Establish standards and best practices for reliability, performance, and operational excellence; ensure the team owns projects end-to-end, from specification through production.

- Exercise and encourage good judgment on tooling and architectural tradeoffs, with a bias against unnecessary complexity.

- Partner with product and engineering teams to align infrastructure work with business priorities; represent your team's progress, capacity, and technical tradeoffs clearly to leadership.

- Serve as the escalation point for major incidents; drive resolution with urgency, ensure the team learns systematically, and stay connected to users so those learnings feed back into infrastructure improvements.

- Proven experience directly managing engineers in a cloud infrastructure, platform engineering, or SRE context (not managing managers).

- Extensive hands-on experience with Kubernetes, with the ability to engage credibly in architectural discussions and code reviews.

- Strong background building and maintaining scalable, production infrastructure.

- Familiarity with infrastructure-as-code tools (e.g., Terraform, CloudFormation, Pulumi) and CI/CD tooling (e.g., GitHub Actions, GitLab CI, CircleCI, Jenkins).

- Demonstrated ability to drive projects end-to-end - from specification to execution - and coach your team to do the same.

- Strong written and verbal communication skills; able to influence across teams without direct authority.

- Track record of recruiting and growing engineering talent.

- Openness to learning about ML infrastructure; prior machine learning experience is not required.

- Experience with OSS observability tooling (Prometheus, ELK stack, Grafana, OpenTelemetry).

- Background in multi-cloud environments or GPU infrastructure.

- Experience building and managing on-call rotations and incident response processes.