Head of GTM and Customer Operations

- 3-6 years of experience across customer-facing, operational, or strategic roles (e.g CX, operations, consulting, product / program management, or similar)

- Experience building or scaling processes in environments where customers depend on precision, clarity, and clear outcomes

- Comfortable going from strategic thinking to hands-on execution in the same day

- Resourcefulness and a very strong bias toward action ("Let me take a quick first stab at it..." energy is very appreciated.)

- Excited to work at a startup where you'll own projects end-to-end and ship quickly

- Collaborative, curious, low ego

Bonus points if you have founder/early stage start up (0-25 people) experience. Extra bonus points if you eventually want to start your own company.

- A fun, innovative product with strong customer pull

- Working with a high-agency team solving a real industry problem

- Competitive compensation + meaningful early equity

- Medical, dental, and vision insurance + 401k (no match yet)

- Generous home-office and equipment budget

- LA office in the Arts District + regular team meetups

Location Note: While we prefer the role be based in the Los Angeles area, we are open to a great fit remote candidate willing to travel out here at least 1x a month!