Senior Product Manager

We're looking for a Senior Product Manager who thrives at the intersection of product strategy, customer engagement, and execution. In this role, you'll collaborate directly with customers during onboarding and implementation to make sure our solutions deliver measurable value, fast. You'll turn real-world insights into product improvements, shaping a platform that grows with our users.

🤝 Partner with customers during implementation to uncover workflows, pain points, and opportunities that guide product direction.

🧠 Transform insights into clear product requirements, user stories, and a thoughtfully prioritized backlog.

👩💻 Collaborate with engineering and design to deliver features that boost adoption, satisfaction, and long-term success.

📊 Define, track, and analyze key success metrics to measure impact and inform iteration.

⚖️ Balance near-term implementation needs with scalable, strategic solutions that serve the broader market.

📅 3-5+ years of product management experience in a high-growth SaaS environment.

🔑 Prior experience in a customer-facing technical role (e.g., TAM, Implementation Specialist, or CSM) is a huge plus.

🧩 A knack for simplifying complexity, translating customer challenges into actionable product requirements.

🚀 Proven track record of delivering impactful features in partnership with cross-functional teams.

🗣️ Top-notch communication skills, comfortable engaging with both customers and internal stakeholders.

⚡ Thrives in a fast-paced, evolving environment where ownership and initiative matter.

🤑 Competitive

Compensation: Competitive salary and equity packages for all employees

🏥 Healthcare Plan: Platinum medical, dental, and vision

🛡️ Free life insurance: Including long-term disability & short-term disability

🏄 Unlimited PTO: Uncapped vacation days & paid holidays

👶 Family Leave: Maternity & paternity

📈 401(k) Contribution: Assured contributes 3% of your income, even if you don't contribute

🏠 WFH

Benefits: Lunch on us 2x/week, monthly phone stipend & other home office perks

👪 Health FSAs & HSAs: Pre-tax accounts for out-of-pocket medical expenses

🤝 Team events & Offsites: We're remote, but we regularly get together

**We have been made aware of individuals falsely posing as recruiters from Assured Insurance Technologies Inc. Please note that we only contact candidates from official @ assured.claims email addresses and all interviews are conducted through verified company channels. If you are unsure whether a message is legitimate, please contact us directly at recruiting-ops@assured.claims before sharing any personal information **

Our Commitment: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.

Please contact us to request accommodation.