Senior Product Designer

As a Senior Product Designer, you'll take ownership of the end-to-end experience across our AI-native products and deliver real impact, designing for a diverse set of users including clinic staff, patients, and internal teams across multiple touchpoints. The quality of what you design will directly shape our growth trajectory.

Great product experience is core to how we win and retain customers.

You'll operate as a true partner to Engineering, Product, and GTM leadership, shaping not just execution but direction, and translating ambiguous problems into clear, high-craft solutions shipped at pace. This role suits a designer who thinks in systems and communicates through narrative, equally comfortable designing core AI product flows and shaping how we show up to the world.

You'll have significant latitude to shape design practice and standards company-wide.

- Take end-to-end ownership of product design: shaping roadmap decisions, defining core experiences, and shipping at speed without compromising craft.

- Design AI-native experiences across distinct user groups: internal operators, clinic users, and patients, each with different needs, contexts, and levels of technical fluency.

- Design with commercial outcomes in mind: high-quality product experience is a growth lever here, and your work will directly influence ARR, retention, and expansion.

- Leverage, maintain, and scale our design system: drive consistency across all products and touchpoints.

- Set and hold the bar for UI/UX quality: partner closely with Product and Engineering to iterate quickly, prioritize user value, and continuously raise the standard.

- 5+ years designing and shipping production-ready digital products. Startup experience strongly preferred.

- Demonstrated experience designing across multiple personas and surfaces, ideally within complex, high-stakes AI-driven products.

- A track record of design work that measurably moved revenue metrics, including user growth, conversion, retention, or expansion ARR, not just usability improvements.

- A portfolio that demonstrates systems thinking: full flows, edge cases, component architecture, and sharp interaction design, not just polished hero screens.

- Proven ability to lead through ambiguity, making fast, confident calls, seeking feedback proactively, iterating quickly, and handing off with precision.

- Deep Figma fluency. 90%+ of your work uses auto-layout and components, and you could run a Figma workshop (though we won't make you).

- Fluent in weaving AI tooling into your workflow, including research, storytelling, UI copy, and beyond.

- Comfortable with vibe-coding and prototyping tools like Figma Make and Cursor. You move easily across the design-development boundary.

- Experience as an early design hire or founding designer at a startup.

- Design engineering experience, and the appetite to take on hands-on design engineering work (for example, maintaining design systems, building or shipping front-end UI, not just prototyping it) as part of this role.