Bar Operations Supervisor

we are seeking an Events Services Manager to join our venue operations team. Serving as the primary liaison between operations, event planners, and vendors, the Events Services Manager ensures smooth logistics and consistently elevated guest experiences. This is a hands-on leadership role requiring an active presence on the venue floor throughout setup, execution, and breakdown.

The ideal candidate is a calm, solutions-oriented leader who thrives in a fast-paced, guest-facing environment.

- Train, execute, provide feedback on seasonal beverage menus including cocktails, wine, beer, and non-alcoholic offerings, aligned with CHG standards and trends unique to each of CHG's distinctive brands.

- Facilitate execution of best practices including but not limited to service standards, glassware and bar equipment, and garnishment techniques to ensure 100% consistency.

- Maintain up-to-date knowledge of beverage trends, products, and industry best practices.

- Ensure consistent beverage preparation, presentation and quality

- Participate in client site tours and facilitate the Amenity Lounge and S&D programs as needed.

- Support the purchasing of beverage products, bar equipment, and supplies.

- Track inventory, usage, and implement systems to minimize waste and control costs of all products and equipment.

- Perform hard-counts of product and equipment as directed by the beverage director and/or general manager and prepare cost-analysis reports

- Receive and properly store deliveries, ensuring timeliness and accuracy.

- Advise and maintain appropriate staffing levels

- Execute day-of services as outlined by the Beverage Director and Senior Event Producer and in alignment with event documents including but not limited to PEOs, production schedules, run of show, etc.

- Ensure specialty product requests and services are executed as planned to meet or exceed expectations.

- Serve as the main point of contact for all custom beverage-related inquiries during the setup and execution of events.

- Ability to adapt and lead others through service changes and pivots

- Ensure proper opening and closing of the venue, following all procedures and best practices

- Oversee bar setup, breakdown, and service execution for events, ensuring a premium guest experience and pristine back-of-house standards.

- Train and develop members of the CHG Event Bar Staff, providing timely and relevant feedback on their behavior and performance, while escalating issues to the Beverage Director or General Manager. Maintain documentation as needed to support performance improvement plans.

- Support the training of bartenders on recipes, service standards, and responsible alcohol service.

- Ensure compliance with all alcohol service laws, health codes, and venue policies.

- Provide hands-on support including but not limited to the amenity spaces and services, room setups, and general operations as needed.

- Ensure all incidents, accidents and critical feedback is logged for investigation, and action solutions as necessary with guidance from the manager on duty.

- Understand the need for change and display a positive attitude towards it, while motivating others to adapt.

- Experience: 2+ years in bar operations, lead bartending, or beverage coordination, ideally within an event-driven or high-volume hospitality environment.

- Strong knowledge of beer, wine, spirits, and cocktail techniques.

- Beverage certifications (e.g., Court of Master Sommeliers, WSET, or equivalent) are a significant plus.

- Experience with advanced cocktail production

- Experience with inventory oversight inclusive of requisitions, consumption identification, and monthly inventory counting

- A service-first approach with the ability to problem-solve in a fast-paced, high-end event environment.

- Ability to work nights, weekends, and holidays as needed to support events.

- Strong organizational and problem-solving abilities with attention to detail.

- Valid NYC Food Handlers permit and certification in responsible alcohol service preferred (e.g., TIPS, ServSafe Alcohol)

- Physical ability to lift up to 75 lbs., stand/walk for long periods, and perform repetitive tasks.

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Job duties and responsibilities are subject to change based on changing business needs and conditions.

Full Time Hourly Rate : $30 per hour with overtime eligibility for any hours worked over 40/week.

This role is also eligible for Convene's annual incentive performance bonus plan.

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

At Convene Hospitality Group, we want you to feel supported in every part of your life. Here's what you can expect:

- Health & Wellness: Day-one health coverage for you and your family, 24/7 virtual care, emotional well-being support, and fertility & family planning benefits. Because your well-being matters, inside and outside of work.

- Time Off & Balance: Generous PTO, your birthday off (because, of course!), paid parental leave, and a year-end holiday closure to recharge.

- Financial Growth: 401K with company match and support for education, courses, and certifications. We invest in you so you can grow personally and professionally.

- Development & Recognition: Ongoing career growth opportunities plus recognition programs to celebrate milestones.

- Community & Impact: Volunteer and give-back opportunities, and the chance to make a real impact in the work you do.

At Convene Hospitality Group, we believe great teams are built by bringing together people with different backgrounds, perspectives, and experiences. Our values of GRIT (Genuine, Relentless, Integrity, and Teamwork) shape how we show up for each other every day. We want everyone here to feel welcome, supported, and free to be themselves.

If you're excited to grow, learn, and make an impact, we'd love to have you on the team.

Convene Hospitality Group is proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, and perspectives.

#LI-LC1

#Indsj