As an Associate Operations Manager at one of our cloud kitchen facilities, you will play a pivotal role in overseeing daily operations, ensuring facility maintenance, working to get prospective partners onboarded, and delivering exceptional customer support.
- Lead and train a dedicated facility team, handling scheduling, training, and performance management.
- Manage an efficient order fulfillment process and deliver excellent customer service.
- Manage a janitorial team; uphold cleaning and sanitation protocols, ensuring compliance with local health and safety regulations.
- Cultivate a positive and inclusive work environment, fostering teamwork and communication across teams and departments.
- Leading facility tours where you will proactively engage with restaurants as part of relationship building, and leading the overall sales pitch
- Develop and maintain internal relationships to set proper expectations with potential customers and continually seek out value-added opportunities (for customers) that other teams can test out.
- Serve as the primary point of contact for restaurant partners, building and maintaining trusting relationships, and solving any issues that arise.
- Quarterback the onboarding process for new restaurant partners, including assistance with permits, online delivery platform setup, and launch strategy planning.
- Manage the overall partner experience, preventing churn, and extending partner lifecycle.
- Participate in planning sessions with management and peers, utilizing data to make decisions.
- Review and report KPI metrics to facility management and contribute to goal setting.
- Manage and report the facility P&L, understanding key drivers for achieving facility-level profitability.
- Conduct routine inspections and maintenance audits on HVAC units, refrigeration units, water heaters, and ice machines with training and support from subject matter experts.
- Perform general upkeep and handle minor repairs and maintenance; coordinate with external vendors for specialized services.
- Operations Management: 2 years (Preferred)
- Employee Management/Assistant Management: 2 years (Preferred)
- Restaurant Management: 2 years (Preferred)
- Property Management: 2 years (Preferred)
- Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
- Changing the restaurant industry: You'll be part of a team that helps restaurants succeed in online food delivery.
- Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you'll work closely with other teams to ensure our customer's success.
This role is based in our Denver office. As a company driven by invention and continuous change - we are constantly reimagining our industries, building new products, and refining how we operate. We do our best work together.
This is a field-based role in with a blend of daily site and occasional remote work.
The base salary range for this role is $60,000 - $68,000 per year.
Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.
Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus.
- Medical, dental, and vision insurance (multiple plans, incl. HSA options).
- Company-paid life and disability insurance (short- and long-term).
- Voluntary insurance: accident, critical illness, hospital indemnity.
- Optional supplemental life insurance for self, spouse, and children.
- Pet insurance discount.
- 401(k).
- Health Savings Account (HSA)
- Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
- Time Off policies:
- Discretionary vacation days
- 8 paid holidays per year
- Paid sick time
- Paid Bereavement leave
- Paid Parental Leave
Benefits are subject to change at the company's discretion. Atoms accepts applications on an ongoing basis.
Ready to join us as we serve those who serve others?
#LI-Onsite
Search Associate Operations Manager jobs near Denver, CO → Browse all live jobs
This posting was published by ATOMS Careers page on their own careers system and is shown here with a direct link to apply there. Employers: for corrections or removal, contact jobs@veritahire.com.