Experience: 4+ years
- Own onboarding and offboarding end-to-end: offer letters, I-9 verification, background checks, tools provisioning, system access setup, HM coordination, 30/60/90 check-in process, and a clean, documented exit process every time
- Run payroll operations - adding new employees, processing changes, troubleshooting issues, and ensuring every run is accurate and on time
- Manage the benefits program day-to-day: open enrollment, carrier coordination, employee questions, a potential PEO migration, stipend maintenance, usage tracking, and feedback loops
- Own people compliance across all active states: SOS registrations, unemployment insurance, quarterly and annual filings, employee records, handbook maintenance, and working fluency with tools like Mosey, Corpnet, and AbstractOps
- Own employee engagement including pulse surveys, feedback initiatives, and sentiment tracking across a distributed team. Surface themes to leadership and turn feedback into actionable improvements
- Support performance management cycles: mid-year and end-of-year reviews, manager check-ins, scorecard coordination, and keeping feedback loops tight without adding unnecessary process
- Coordinate and manage office gatherings, employer branding events, and more intimate team outings
- Spearhead future office relocation efforts including broker relationships, touring spaces, coordinating buildouts, and ensuring seamless move-in processes
- Administer equity in Carta, partnering with the CoS and Finance on option grants, termination processing, and cap table hygiene
- Partner with COO and Recruiting Lead on headcount planning, leveling, and compensation frameworks
- Partner with Recruiting Lead on candidate experience and recruiting operations including interview coordination, offer letter workflows, ATS hygiene, and keeping the recruiting-to-people handoff clean
- Use AI tools actively to automate repetitive workflows, draft communications, and build more scalable processes - this is an expectation, not a nice-to-have
- 4+ years of experience in People Operations, HR Operations, or related program management roles
- Experience at one or more scaling startups where you operated without a full HR team behind you
- Hands-on fluency with the core People Ops toolset: Gusto or Rippling, Carta, PEOs such as Sequoia or equivalent, and compliance platforms like Vanta, Mosey, or AbstractOps
- Ownership mentality: you've run a people ops or back-office function yourself, not just supported someone who did
- Comfort operating across people, finance, and admin functions without needing clean lane boundaries - this role crosses all three
- Clear, direct communicator who can navigate sensitive employee and manager conversations with judgment and empathy
- Fluency with AI tools as a genuine part of your workflow. you use them to move faster, write better, and build processes that don't require headcount to scale
Strong Candidates May Also...
- Have supported or led a PEO migration
- Have familiarity with federal contracting compliance from a people/HR perspective
- Have worked with SOC 2 or similar security frameworks in a people ops context
Don't Apply If...
- You've only worked in large orgs with a full HR team.
- You're a strategist who hands off execution. At Kaizen, you define the process and then you run it.
- You can't get excited about the mission. The agencies on our platform serve tens of millions of people. The infrastructure you build here matters to them.
- You need a detailed ticket to know what to work on next
- You get overwhelmed when the path forward isn't clear
- You think AI tools are a productivity gimmick rather than a core part of how modern operators work
- 100% coverage across the board: medical through Oxford/United (Gold and Platinum PPO plans), dental through Guardian PPO, and vision through Beam - all fully covered for employees, with 100% coverage for dependents.
- $100,000 in fully paid life insurance. FSA and Dependent Care FSA.
- One Medical membership, on us - same-day primary care, 24/7 virtual visits, and offices all over the city.
- Fertility and family-building support through Carrot.
- 401(k) through Guideline, with a 2% company match.
- 16 weeks of fully paid parental leave for birthing parents. 10 weeks fully paid for non-birthing parents.
- Unlimited PTO, with a two-week minimum (we mean it when we say take time off!)
- Closed for all federal holidays.
- Company-wide winter break the week of Christmas.
- Company offsites throughout the year.
- Up to $750 one-time home office or desk setup stipend for NYC-based employees. $500 for remote employees.
- $50/month commuter benefit (company contribution).
- Expensed lunch while in the office.
- Company-provided laptop of your choice.
- Fully covered gym membership at Grindhouse - right across the street from our office at 47 W 17th St (and in Williamsburg). A $225/month value, on us. For remote employees, $100/month dedicated to gym or physical fitness reimbursement.
- $100/month utility stipend.
- $500/year professional development.
- $250/year recreation.
- $300/quarter pet care stipend.
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This posting was published by Kaizenlabs on their own careers system and is shown here with a direct link to apply there. Employers: for corrections or removal, contact jobs@veritahire.com.