Associate Manager - NEW STORE J.Crew Factory

We think shopping should be fun. Actually, really fun. As in scoring our exclusive collection of colorful, classic styles at prices that can’t be beat.

A fan of lots of options in amazing fits? You’ve got it. Looking for some great accessories you won’t find anywhere else?

Check. Need to get dressed for a day at the office, a weekend get-together or your next family vacation? Easy, preppy-inspired outfits are a part of our DNA, so we’ve got you covered.

Whatever the occasion, we’ve got styles for the whole family that’ll have your crew looking good. Plus, there always deals waiting for you… 24 hours a day, seven days a week.

As an Associate Manager, you are a key member of the leadership team. You are responsible for ensuring profitability by fostering genuine customer connections, brand loyalty, and community engagement. You'll provide immediate feedback and coaching to maximize team performance.

While you will own a key area of the business, you will also be expected to step into other roles to maintain operational excellence.

• Collaborate with the Store Director to act as a shared business owner with a meaningful connection to every aspect of the brand while maximizing profitability.

• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)

• Manage store operations, systems, and technology while ensuring accountability.

• Support Store Director with recruiting, training and development efforts.

• Partner with Store Director and management team to curate a collaborative working environment for all associates.

• Ensure the team is always on track to exceed goals and provide best-in-class customer service.

• Come up with innovative ways to engage the community and build loyalty through events.

• Can step into a variety of roles on the sales floor, if needed.

• Have 3+ years of full-time retail management experience with a similar scope.

• Competitive Paid Time Off (PTO) plan, including paid holidays