Yankee Candle - Store Manager - Durham, NC

Job ID: 16399

Alternate Locations:

Newell Brands is a leading consumer products company with a portfolio of iconic brands like Graco®, Coleman®, Oster®, Rubbermaid®, Sharpie® and Yankee Candle® - and 24,000 talented teammates around the world. Our culture is built on values in action: Integrity, Teamwork, Passion for Winning, Ownership, and Leadership. We work together to win, grow, and make a real impact—supported by a high-performing, inclusive, and collaborative environment where you can be your best, every day.

Execute the following roles and responsibilities and deliver an exceptional employee and guest experience and drive profitable top line sales growth.

Team Experience: Builds a high performing team that represents our Newell Brand Values: Passion for Winning, Integrity, Leadership, Ownership, and Teamwork.

• Recruits, hires, develops, inspires, and retains top talent.
• Meets and maintains staffing goals, including seasonal staffing within hiring timelines.
• Ensures effective onboarding and on-going development of team.
• Recognizes and addresses positive and negative HR related situations through performance management.
• Motivates, inspires, and retains top talent and establishes succession plans.
• Provides coaching and fosters a positive work environment.

Guest Experience: Creates a store environment that is focused on delivering an exceptional guest experience, driving sales results, and maintaining a safe, inviting shopping and working experience.

• Deliver an emotionally, engaging guest experience by understanding guest needs, through product knowledge, and making emotional connections.
• Maximize sales potential by implementing company selling strategies, coaching to selling behaviors and maximizing the Guest Sales Leader role.
• Drive guest loyalty through the Rewards Loyalty program, Key Performance Indicators (KPIs), Best Guest communication, and Grass Roots Marketing.
• Build lasting customer relationships to enhance loyalty.
• Maintain store appearance by implementing company visual standards through flawless execution of plan-o-grams, effective planning, visual maintenance, signage and store cleanliness.

Operational Experience: Analyze the business, create clear action plans that ensure effective execution of all operational activities.

• Analyze the business, identify root causes, and create effective action plans that drive results.
• Ensure clear, effective, team communication that creates understanding and alignment.
• Create effective schedules to ensure proper sales floor coverage, maximize sales and meet payroll targets.
• Direct inventory management activities and control expenses.
• Incorporate safety and loss prevention measures into daily activities and follow company policies and Code of Ethics.
• Consistently achieve or exceed all Key Performance Indicator (KPI) goals through strategic planning, effective execution, and continuous performance improvement.

- High School completion or equivalent GED

- Proven experience as a Retail Store Manager or in a similar role (3+ years preferred).

- Strong leadership and team management skills.

- Excellent communication and interpersonal abilities.

- Proficient in retail software and Microsoft Office.

- Strong analytical skills

- Solution oriented

- Ability to work flexible hours, including weekends and holidays.