Enterprise Solutions Manager (Sales & Business Technology)

- Partner with Sales leadership, business process owners, and SMEs to understand strategic goals, customer experience needs, pain points, and desired outcomes

- Serve as the primary liaison between Sales and IT, evolving beyond requirements management into full solution ownership

- Lead discovery sessions and solution workshops to shape ideas into clear solution concepts

- Translate business needs into high-level solution designs across process, systems, data flows, and controls

- Define scope, MVP, sequencing, and workstreams for Sales and cross-functional initiatives

- Decompose large initiatives into manageable phases aligned to business priorities

- Identify dependencies, risks, and constraints early and drive mitigation strategies

- Align Analysts, Architects, Project Managers, and Developers on solution direction and execution approach

- Drive decision-making and trade-offs to maintain initiative momentum and delivery clarity

- Partner with Global Architecture, Security, and Infrastructure teams to ensure solution approaches align with enterprise standards, technology roadmaps, security policies, and infrastructure capabilities; proactively identify gaps and drive alignment to best practices and governance requirements

- Prepare and deliver executive-level presentations outlining solution options, trade-offs, risks, timelines, and business value

- Act as a trusted advisor to Sales and IT leadership, enabling informed decision-making

- Influence stakeholders and build consensus across business and technical teams without direct authority

- Ensure solution approaches incorporate SOX compliance, internal controls, segregation of duties, and auditability

- Partner with Finance, Internal Audit, and Compliance teams as required

- Embed governance and risk considerations into solution design to reduce downstream audit and remediation effort

- Ensure solutions deliver measurable business outcomes (e.g., revenue enablement, efficiency, user experience improvements)

- Maintain alignment between business expectations and delivery outcomes throughout initiative lifecycle

- Adjust solution approach as needed based on delivery feedback, risks, or changing business priorities

- Bachelor's degree in Business, Information Systems, Computer Science, or related field, or equivalent experience

- Demonstrated experience translating business strategy into end-to-end solution concepts and delivery approaches

- Strong understanding of Sales business processes and enabling technologies

- Experience leading complex, cross-functional initiatives through scoping, solutioning, and execution alignment

- Proven ability to present to executive leadership and communicate with both technical and non-technical audiences

- Strong problem-solving, critical thinking, and decision-making skills

- Ability to influence outcomes across teams without direct reporting authority

- Working knowledge of SOX compliance, governance, and internal controls

- Experience in enterprise environments with multi-system integrations

- Familiarity with ERP, data platforms, integration technologies, and customer-facing applications

- Experience with phased delivery, MVP definition, and large-scale initiative planning

- Background spanning both business-facing roles and technology solution delivery

- Understanding of enterprise architecture, security, and infrastructure principles

- This role is an individual contributor position with no direct people management responsibilities

- Requires strong leadership through influence across business, IT teams and cross functional teams

- Operates in a fast-paced environment balancing strategic thinking with execution delivery

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