Primary System Analyst, Off

Charles River provides an end-to-end solution to automate front and middle office investment management functions across asset classes on a single platform. Delivered as a hosted service, the solution improves data quality and investment professional productivity, controls risk and lowers technology costs. Charles River serves more than 350 investment firms in over 40 countries in the institutional asset and fund management, private wealth, alternative investments, insurance, banking, and pension markets.

Charles River were acquired by State Street in October 2018.

A client-facing, business and technical staff position responsible for all aspects of managing production Charles River IMS systems for multiple Clients as part of the Charles River Software as a Service (Saas) offerings which includes Application Management for hosted and non-hosted clients.

This role will involve working closely with Clients, providing expert level remote management, administration and support for Client production Charles River IMS solutions, including:

• Working with Charles River colleagues to smoothly transition new Clients to production operation.

• Working with vendors as partners to deliver a tightly integrated, seamless service to Charles River Clients.

• Participation in the development and on-going refinement, enhancement and continuous process improvement for the services.

• Participation in the investigation, implementation, and operation of 3rd party tools to enhance/improve, automate, and streamline the delivery of the services.

• The role will involve periodic out of hours support and/or weekend work.

• Occasional travel to customer sites may be required for planning and review meetings.

• Experience with Financial Services Investment Management, Trading or related systems highly preferable ( e.g. Charles River IMS)

• Proven ability to partner with various internal departments to deliver superior customer service.

• Experience in MS SQL Server, Oracle, and/or Sybase database configuration, operations, and basic administration functions.

• Any experience with the following is preferred: servers, operating systems, networks, scripting, XML, programming languages, job scheduling software, system monitoring software and disaster recovery/business continuity.

• Excellent customer service skills, technical troubleshooting skills, and interpersonal, verbal, and written communication skills.

• Bachelor’s degree in a technical or analytical discipline such as Computer Science, IT, Financial Engineering, Engineering, Science, Economics, Maths’ or Statistics preferred.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most.

Join us in shaping the future.