Senior Researcher, Consumer (Advanced)

- Lead the UX research function for the Advanced Trade team, partnering closely with Design, Product, and Data to turn user insights into actionable product ideas and measurable impact.

- Conduct mixed-methods research, including interviews, usability testing, concept testing, surveys, and in-product feedback (Sprig), tailored to sophisticated, hard-to-reach trader populations.

- Synthesize qualitative findings with quantitative data and analytics to produce clear research reports with actionable design and product recommendations.

- Build and maintain scalable research programs (customer councils, self-serve testing cadences, sales insight synthesis) that keep the team continuously connected to user needs.

- Guide stakeholders across product, design, and data through translating research insights into roadmap priorities and experiment hypotheses.

- 5+ years of user research experience, including serving as the primary research point of contact for a large product area with multiple stakeholders.

- Proven ability to design and execute research with sophisticated, hard-to-reach populations, such as professional or high-frequency traders.

- Fluency in quantitative data and experimentation, with demonstrated ability to synthesize qualitative insights with metrics to influence product strategy.

- Track record of independently managing research prioritization across competing stakeholder needs while guiding designers and PMs through their own research efforts.

- Familiarity with crypto trading, financial markets, or trading platforms preferred but not required.

- Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

- Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.

- Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.

- US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation.

- Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial .

- Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .