Technical Program Manager (GCP)

We are seeking a senior-level Technical Program Manager to lead a complex, large-scale Google Cloud Platform (GCP) modernization program within the retail sector. This role will focus on driving program delivery, governance, and cross-program integration across three primary workstreams: Data Delivery, AI/ML Insights, and Cross Workstream.

The ideal candidate will have strong experience managing enterprise-scale programs involving GCP cloud technologies, AI/ML initiatives, and Tech Ops in complex operational environments. They must possess strong expertise in cross-functional stakeholder management up to the C-suite level, RAID management, budget tracking/AOP, and agile delivery methodologies.

Responsibilities:

• Lead end-to-end program execution across multiple technical and business workstreams.
• Drive governance, planning, prioritization, risk management, and stakeholder communication for enterprise modernization initiatives.
• Lead complex, large-scale technology programs from conception to completion within the retail domain
• Drive a large-scale Google Cloud Platform (GCP) modernization program spanning three primary workstreams: Data Delivery, AI/ML Insights, and Cross Workstream
• Work closely with internal workstream leads, technology partners, and executive stakeholders to drive program delivery, governance, and cross-program integration
• Manage cross-functional programs involving multiple workstreams and external vendor partners
• Oversee infrastructure operations, platform provisioning, and IT operations delivery
• Execute budget tracking and AOP/financial management in a program context, including project forecasting and resource actualization
• Implement program governance frameworks, handle RAID management, and deliver executive reporting
• Drive agile delivery across multiple teams, acting as a strong advocate with hands-on experience in agile principles

• 7+ years of experience in Technical Program Management leading complex, large-scale technology programs
• Demonstrated experience supporting GCP-based modernization programs including data, AI/ML, or infrastructure workstreams
• Strong Tech Ops experience — familiarity with infrastructure operations, platform provisioning, and IT operations delivery.
• Experience managing cross-functional programs with multiple workstreams and external vendor partners.
• Expertise in RAID management, program governance frameworks, and executive reporting.
• Strong Tech Ops experience with a deep understanding of infrastructure operations
• Experience with budget tracking and AOP/financial management in a program context, including project forecasting and resource actualization.
• Proven track record of delivering large-scale projects with exceptional leadership across cross-functional teams
• Strong advocate for agile principles with hands-on experience driving agile delivery across multiple teams.
• Strong facilitation and stakeholder management skills up to the C-suite level
• Proficiency in program management tools: Jira, Confluence, Smartsheet, or equivalent
• Proficiency in AI Tools: Claude or equivalent
• Experience in the Retail domain is preferred/required
• Bachelor's in Business Management or equivalent work experience.
• Must be located in or willing to relocate to Dallas,TX

Significant career development opportunities exist as the company grows. The position offers a unique opportunity to be part of a small, fast-growing, challenging, and entrepreneurial environment, with a high degree of individual responsibility. Tiger Analytics provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, national origin, ancestry, marital status, protected veteran status, disability status, or any other basis as protected by federal, state, or local law.

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI.

Various market research firms, including Forrester and Gartner, have recognised our business value and leadership. We solve complex analytical problems at scale and have built a reputation for delivering valuable data-driven solutions across various industries, including Pharma and Life Sciences.