Medical Assistant I - Whittier, CA

Planned Parenthood Los Angeles is seeking an experienced and caring Medical Assistant with excellent clinical and customer service skills to work full-time at our Compton Health Center. An intermediate level position responsible for all supporting functions in the delivery of reproductive health care services. Performs all Medical Assistant front and back office functions.

Assist patients by providing testing, screening, and education required for the provision of medical reproductive health care and to provide non-judgmental, empathetic education and communication on options for patients, as required.

Equal Employment Opportunity will be afforded to all applicants and other covered persons without regard to protected characteristics, including their perceived protected characteristic. Protected categories include: race (including traits historically associated with race, including but not limited to, hair texture and protective hair styles such as, braids, locs, and twists as examples but not exhaustive list), color, religion or religious creed (including religious belief, observation, practice, dress, and grooming practices), national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding/chestfeeding, or related medical conditions), reproductive health decision-making, gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status (including past, current or prospective service in the uniformed service), and any other characteristic protected under applicable federal, state or local law.

PPLA will consider for employment qualified applicants with criminal histories in accordance with the requirements of Los Angeles Fair Chance Initiative for Hiring.

• High school diploma or GED required

• American Heart Association Basic Life Support (BLS) Certification required or willingness to obtain within 30 days of hire

• At least one (1) to two (2) years experience in a clinical setting

• Venipuncture and Injection training (to be completed within one (1) year of employment)

• Keep current on relevant anatomy and physiology, methods of contraception, STIs, pregnancy, adoption, early prenatal care, education techniques, community resources, agency protocols, referral procedures, all Planned Parenthood programs initiatives and communications
• Abortion patients are cared for at each of our health centers and in part through the administrative, support, and other non-clinical services provided at all PPLA locations and by all PPLA employees, and supporting these critical services is an essential job duty and fundamental responsibility of all employees and contractors.

• Obtain medical history, interview and educate clients ensuring informed consent

• Provide abortion education per agency protocols, make appointments and complete pre-screening form

• Comply with infection control, safety, and emergency guidelines

• Phlebotomy/Injection
• Vitals and Screen for potential problems: ascertain NPO status, identify and record allergies, identify and record drug or medication history, educate on analgesia options, note funding source, educate on contraception choices

• Clean and prepare room for examination, assist the patient in preparation for examination

• Assist in the transportation of patient, Provide support for patient

• Assist with Ultra Sound machine (as directed by MD)
• Greet and assist all patients and visitors, whether in-person or by telephone

• Schedule, reschedule, cancel, or confirm patient appointments in a timely manner to maximize scheduling for patient volume

• Register patients and compile complete and accurate information

• Accept and process cash payments according to established guidelines

• Prepare and assemble charts, copy, transfer, and scan as needed

• Maintain effective patient flow to assist in prompt treatment of patients

• Utilizes various computer programs to verify eligibility, schedule and register patients, enter charges, obtain benefit information, and generate letters for authorizations

• Appropriately refers patients to correct agencies or offices for service(s)