Experience: 1+ year
As a Shift Supervisor at Joe & The Juice, you help keep the heartbeat of the store alive. You're not just leading the shift - you're leading the vibe. With a focus on smooth operations, strong delegation, and team support, you're there to keep the energy high, the standards sharp, and the guest experience top-notch.
You'll support the store management team in keeping the store running like a well-oiled machine while helping juicers grow and shine.
- Daily Operations : Ensure the Daily Concept Workflow (DCWF) is followed with precision by observing store traffic, assigning tasks, and delivering feedback that keeps the team focused and energized.
- Cleanliness & Standards : Supervise and delegate daily checklists using our task-monitoring system. Keep the store clean, safe, and up to our Pink Standards, while reporting and documenting any issues honestly and promptly.
- Team Training: Support new juicers through our global training mantra: Knowledge - Training - Practice - Validation. Help build a confident and capable crew.
- Guest Experience: Lead by example to create warm, memorable guest interactions. Handle in-store feedback with a professional and guest-first approach.
- Sales Focus: Keep an eye on commercial targets throughout the shift. Manage deliveries, report accurately, and guide the team in supporting store sales performance.
- 1-2 years of experience in a similar supervisory or team lead role
Must be able to perform bending, stooping, crouching, and squatting movements.
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