Network Engineering and Operation Manager

This role leads global network infrastructure and data center operations supporting over 10,000 employees and AI/ML training infrastructure. The manager oversees a team of 13 globally distributed network engineers and data center technicians. The team is operating in a follow-the-sun model to provide continuous coverage, while partnering closely with the Network and Infrastructure Architects to execute strategic initiatives.

As a global team we design, automate, and optimize IT infrastructure, focusing on cloud operations,

networking, and security. We leverage IaC, automation, and CI/CD to streamline network operations and management, partnering with business stakeholders to improve the user experience.

• Managing global network infrastructure with BGP and OSPF routing protocols. Architecting cloud connectivity across AWS and GCP to ensure network reliability and uptime for users worldwide.
• Implementing and maintaining Zero Trust network architecture in partnership with security architects. This includes identity verification, least-privilege access, micro-segmentation, and continuous authentication across network, data center, and cloud environments.
• Collaborating with SOC and security teams on threat detection and vulnerability management, while developing comprehensive security policies for sensitive data flows and high-value assets.
• Driving Lab, build and AI training infrastructure, providing high-performance, low-latency networks for GPU clusters supporting distributed ML workloads with 100+ GPUs.
• Optimizing network topology for collective communications, managing storage networking for high- throughput data pipelines. Overseeing data center operations supporting dense GPU deployments with specialized power and cooling requirements.
• Coordinating megawatt-scale capacity planning and leads data center migrations while considering long-running training jobs.

• Hold a BS/MS in Computer Science or equivalent experience.
• Have 10+ years in network engineering with 5+ years managing distributed technical teams.
• Be proficient in network operations best practices, network reliability and uptime, and deep Zero Trust security expertise.
• Have hands-on experience with AI/ML infrastructure, high-performance networking, cloud interconnectivity, and network observability platforms.  Have proven experience leading large-scale infrastructure projects. Willingness to participate in on-call rotation while maintaining both leadership responsibilities and hands-on technical involvement transforming a team.
• Have excellent communication and stakeholder management skills with ability to influence without authority and translate complex technical concepts for executive stakeholders and non-technical audiences.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind.

Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.