Reports Specialist

Full Time Louisville, Kentucky Date posted 06/25/2026 Business unit: Customer Operations Areas of interest: Administrative, Customer Operations, Research/Analysis Requisition Number: 2026-76306 COP365 Customer Operations

Looking to transform complex data into actionable insights that drive business success? Join Spectrum as a Reporting Specialist, where you’ll develop innovative solutions that empower teams to make informed decisions. In this entry-level role, you will help shape efficient business processes and support the company’s mission through impactful reporting and analysis.

• Build and implement reporting and application solutions to improve operational efficiency and employee satisfaction while reducing costs
• Produce summary and detailed reports for key performance indicators using data from multiple databases and systems
• Create ad hoc reports to quickly address business questions and deliver thorough insights
• Develop technology documentation to ensure ongoing maintenance of reporting and application solutions
• Prepare communication materials to support deployment of new reporting and application solutions to end users
• Assist in analyzing business performance by understanding company policies, procedures and practices
• Support efforts to simplify and enhance the customer experience across Spectrum

• Bachelor’s degree in a related field or equivalent experience

• 2+ years of general systems and applications experience
• 1+ year of data collection and design experienc

• Strong written and verbal communication skills
• Ability to interact effectively with all levels of management
• Capable of handling multiple projects and tasks
• Skilled at decision-making and problem-solving under pressure
• Effective prioritization and organizational skills
• Demonstrated judgment and initiative to accomplish job duties
• Proficient with personal computers and software applications such as word processing and spreadsheets
• Able to work independently and collaboratively to resolve problems and handle requests
• Ability to perform detailed business analysis and design
• Ability to effectively consult with department managers and leaders
• Understanding of cable television products and services
• Knowledge of operating systems including desktop productivity software and client/server system architecture
• Familiarity with database and reporting systems
• Basic knowledge of SQL Server Reporting Services

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach.

When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Customer Operations Careers Our call centers provide a unique opportunity to become product experts and assist customers in finding the solutions they need.

• Engineer Information Technology, Systems Engineering College Point, New York

• Supervisor, Underground Construction Construction, Engineering, Field Operations Eaton, Ohio

• Field Technician Field Operations, Technician, Field Technician Moultonborough, New Hampshire

Learn more about what it’s like working for one of the top companies building new, exciting technologies that connect our communities and serve critical business needs.

Starting your career and not sure where you fit? Take a quick assessment and see where your skills fit at Spectrum.