At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.
As a Software Engineering Manager within PNC's Retail Technology organization, you will be based in Pittsburgh, PA, or Dallas, TX or Cleveland, OH or Denver, CO, or Birmingham, AL.
As a Software Engineering Manager within Retail Studio, you will lead a growing team responsible for designing, building, and scaling platform capabilities that support the Production Validation Environment (PVE).
This role combines engineering leadership, organizational development, and technical oversight within a fast-paced environment focused on innovation, continuous learning, and rapid delivery. The ideal candidate is an energetic people leader who is passionate about developing talent, building high-performing teams, and helping engineers succeed.
- Lead, coach, and develop a team of software engineers supporting the Retail Studio and PVE platform.
- Manage a distributed team, including offshore engineering resources, while establishing strong communication, accountability, and delivery practices.
- Foster a culture of collaboration, innovation, continuous improvement, and engineering excellence.
- Participate in hiring, workforce planning, team growth, and organizational development initiatives.
- Create an environment where team success is prioritized above individual accomplishment.
- Lead engineering delivery for capabilities that support production validation, synthetic-data-driven testing, and customer-impacting technology simulations.
- Partner with product, architecture, business, risk, and operations teams to deliver strategic outcomes aligned with Retail Banking priorities.
- Drive execution against aggressive timelines while maintaining high standards for quality, reliability, and scalability.
- Support expansion of the platform across branch, care center, and future digital banking channels.
- Provide technical guidance and oversight across modern application architectures, APIs, integrations, cloud technologies, and microservices-based solutions.
- Partner with architects and senior engineers to establish scalable engineering patterns and best practices.
- Maintain awareness of evolving technologies and help the organization adopt modern engineering approaches where appropriate.
- Guide teams building solutions utilizing technologies such as Java, APIs, cloud services, and modern integration frameworks.
- Communicate effectively with senior technology and business leaders regarding progress, risks, and strategic priorities.
- Represent engineering teams in discussions with executive stakeholders and cross-functional partners.
- Translate complex technical initiatives into clear business outcomes.
- Champion Agile delivery practices, CI/CD, automated testing, and DevOps methodologies.
- Ensure adherence to security, risk, compliance, and governance standards required in a financial services environment.
- Drive operational excellence, resiliency, observability, and maintainability across platform services.
- Minimum 3 years of people leadership, team lead, or management experience.
- Proven experience leading engineering teams and delivering complex technology solutions.
- Experience managing distributed and/or offshore engineering teams.
- Ability to lead teams working with technologies such as Java and modern backend frameworks.
- Strong communication, collaboration, and stakeholder management skills.
- Demonstrated ability to learn and adapt to new technologies and technical domains.
- Equivalent professional experience will be considered in lieu of a degree.
- Experience within financial services, retail banking, or highly regulated industries.
- Exposure to customer-facing banking platforms and technologies such as teller platforms, CRM systems, Salesforce, or related retail banking applications.
- Experience supporting enterprise modernization, cloud transformation, or innovation-focused initiatives.
- Background working in startup-style environments, innovation labs, or organizations focused on rapid iteration and experimentation.
- Familiarity with production validation, test environments, synthetic data, or quality engineering practices.
- Customer Focused
- Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk
- Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:
- Include Intentionally
- Cultivates diverse teams and inclusive workplaces to expand thinking.
- Live the Values
- Role models our values with transparency and courage.
- Enable Change
- Takes action to drive change and innovation that will transform our business.
- Achieve Results
- Takes personal ownership to deliver results. Empowers and trusts others in decision making.
- Develop the Best
- Raises the bar with every talent decision and guides the achievement of all employees and customers.
Preferred Skills Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design
Competencies Agile Development, Application Delivery Process, Application Development Tools, Coaching Others, Design Thinking, IT Environment, Software Process Improvement (SPI), System Testing
Work Experience Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. At least 3 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Generally, this opening is expected to be posted for two business days from 07/30/2026, although it may be longer with business discretion.