At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.
The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together , we always look for a better way , and we create possibilities .
The Senior Manager, Manufacturing Quality Engineer executes operational and strategic efforts focused on product quality improvement, with primary oversight of the Measurement and Metrology Lab for the Site. The Manufacturing Quality Engineer owns Quality Improvement Projects as assigned, as well as maintaining and improving Plantwide Measurement Technology, Systems and Execution
- Collaborate with factory operations team to improve product quality through the identification and elimination of root cause of issues. Utilize Lean manufacturing concepts to facilitate the success and validation of manufacturing processes. Communicate opportunities and project status with Operations and Quality Leaders and other functions as required.
- Resolve escalated floor & field issues. Coordinate quality, manufacturing, design, SQE & technology team resources to drive solutions. Ensure control plans resolve issues.
- Facilitate the MCP process to create, communicate and publish all documents for assigned manufacturing area(s). Ensure MCP documents are relevant and up to date. Coordinate resources to operationalize MCPs. Ensure MCP processes are followed during change control.
- Create, update and maintain Manufacturing Control Instructions (MCIs), visual aids and quality alerts as needed.
- Coordinate cross functionally to ensure repair procedures are approved and repair operators are trained.
- Live, promote and support the Appliance Performance System (APS) philosophy and drive continuous improvement in the quality area.
- Work with AQE to drive selection of Critical to Quality characteristics (CTQs) to the vital few. Implement the appropriate measurement method on selected CTQs.
- Work with BQL (Business Quality Leader) to determine projects & quarterly goals to improve yield, scrap, SCR and other COQ metrics.
- Provide guidance to the broad New Product Introduction (NPI) team regarding manufacturing process capabilities for application to new designs, processes or geometries. Evaluate and implement new testing technologies to support new product innovations, while improving outgoing quality.
- Provide technical ownership to drive the development, procurement and implementation of factory quality measurement systems including gaging, test equipment, go/no-go decisions, 3D scanning, and coordinate measuring machine (CMM) systems.
- Analyze data as part of Statistical Process Control (SPC) and implement escalation plans as required by MCI/MCP. Create SPC for key metrics per the MCP. Monitor data trends and identify root cause if out of control and lead corrective actions.
- Demonstrated success in a high volume, operations environment
- Strong interpersonal skills and ability to work with customers and operations
- Ability to provide work direction to quality inspectors/analysts
- Ability to analyze quality data, interpret and act upon information
- Strong project management skills – scoping, planning and execution
- Bachelor of Science Degree in Engineering or related discipline
- Experience with CMM, 3D scanning, Handheld Measurement Gages
- 7+ years of experience with manufacturing quality/NPI quality projects and process improvement
- Excellent communication, presentation, and facilitation skills.
- Computer literate and skilled in Excel, Word, PowerPoint, Minitab, Outlook, MS Copilot, and other AI tools.
- Working conditions are normal for a high-volume manufacturing environment.
- Working in this environment requires the use of safety equipment to include but not limited to; eye safety glasses, hearing protectors, work boots, and hard hats.
- Role will require frequent walking in a manufacturing plant environment.
- Travel (up to 10%) to suppliers and other manufacturing locations as needed.
- Hours & Weekends: Working off-shift and weekends may be required.
GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to ask.recruiting@geappliances.com