Porter - Nissan Chattanooga East

The Service Porter will be responsible in maintaining the dealership’s appearance, assisting with vehicle movement, and delivering exceptional customer service.

• Greets all customers entering the service area with a friendly and professional attitude, answers their questions, and directs them to the appropriate person or location.
• Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around)
• Move and park vehicles in the dealership premises and to maintain flow of traffic.
• Drives vehicles to and from service lane, service stalls, and parking lot as needed.
• Keep the dealership lot, driveways, and sidewalks clean, organized, and presentable.
• Provide excellent customer service when interacting with customers and directing them to the appropriate personnel.
• Retrieve customer vehicles at cashier for pick-up; wait at vehicle for customer, thank customers for their business.
• Install disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service.
• Support service departments with various tasks as required (i.e., Replenish vehicle fluids and minor vehicle assistance tasks)
• Follow all company safety policies and procedures and immediately report any and all accidents to a manager or supervisor.

• Valid driver’s license with a clean driving record
• Physically able to drive and move vehicles
• Strong attention to detail to maintain the dealership’s professional appearance
• Excellent communication skills and interpersonal skills
• All applicants must be authorized to work in the USA.
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license.

• Previous experience in a similar role or automotive industry is preferred
• Basic knowledge of vehicles is a plus

• $17 / hour

**The Porter Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of seventeen dollars an hour**

• Medical, dental, vision insurance
• 401k with match
• PTO