Director, Product Management - Head of Field Product (Business Cards & Payments)

Director, Product Management

• Head of Field Product (Business Cards & Payments)

At BC&P, we bring a builder's mindset to work, just like the business owners we serve. Small businesses are a different kind of customer. They're the people turning ideas into opportunities, and opportunities into livelihoods.

When we build for them, we build something bigger. That's why we have a high bar for quality. We own the work end to end, turning today's insights into tomorrow's results, together.

In BC&P , we are looking for a Product Manager with a demonstrated interest and aptitude for Al. While formal on-the-job experience with Al is a plus, we highly value candidates who have proactively incorporated Al into their personal projects, explored Al-driven development environments (e.g., Cursor, Claude Code, GitHub Copilot), or built automations using Al agents.

Show us how you've used Al to learn, build, and solve problems beyond basic text generation.

This Director of Product will shape the future of sales technology by driving our exciting Field Product agenda. Leading an outcome-focused product team, this Director will pioneer and launch cutting-edge, AI-native products from the ground up. Our ambitious goal is to empower a best-in-market sales team that outperforms both nimble fintechs and established incumbents.

To achieve this, the position centers on building a highly effective go-to-market machine that delivers an unparalleled, frictionless experience for our field sales associates.

In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:

• Human Centered
• Obsesses about internal and external customer needs to reimagine and innovate product solutions
• Business Focused
• Delivers game-changing outcomes by focusing on leverage and execution excellence
• Technology Driven
• Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
• Integrated Problem Solving
• Identifies and resolves complex problems to deliver outcomes while mitigating product risks
• Transformational Leadership
• Leads cross functional teams to solve customer problems and drive organizational alignment

• Bachelor's degree in any field and at least 5 years of Product Management experience

• Experience translating business strategy and analysis into consumer facing digital products

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.