JOB MISSION The role of a Retail Assistant Store Manager is to support the sales goals and operational duties of the Store Manager. They also help hire, train, and develop staff while cultivating a culture that reflects the core values of New Balance (integrity, teamwork, and total customer satisfaction). In the absence of the Store Manager, the ASM steps into their shoes and runs the store.
- Create and maintain a "Total Customer Satisfaction" culture
- Help your Store Manager hit financial marks and operational objectives
- Collaborate with Store Manager and District Manager to execute strategic sales plans
- Be a leader! Coach and develop your staff; their success = your success
- Help coordinate volunteer opportunities to build our brand within the communities we serve
- Assist with processing payroll and writing schedules for store associates
- Step up to lead the team when Store Manager is unavailable
- Must be 18 years of age or older.
- 2 years’ retail experience (some stores in higher volume areas may require more)
- B.A. in Business Administration or related field preferred
- Proficiency with POS systems and Microsoft Office
- Knowledge of retail operations such as sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention
- Demonstrated ability to lead and be part of a team
- Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays
- Ability to lift 4 lbs. constantly; lift maximum 8 lbs. occasionally; kneel or squat frequently; m ove boxes of product up to 50 lbs (with assistance if necessary) ; stand for extended periods of time; climb ladders occasionally; frequently climb and descend stairs (depending on location)
NYC SoHo, NY Retail Only Pay Range: $24.95 - $31.20 - $37.40 Hourly (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.)