At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description About TravelBank
TravelBank is on a mission to modernize and streamline travel and expense management for businesses. Our platform combines intuitive technology with comprehensive travel booking options to create a seamless experience for both travelers and administrators. By focusing on cost savings, user experience, and robust reporting, we help companies manage travel and expenses more efficiently.
POSITION SUMMARY
We are seeking an experienced Travel Partnerships Manager to lead and expand our relationship network across the travel industry. In this role, you will build and optimize strategic partnerships with hotels, car rental agencies, airlines, and other relevant travel providers. You will be accountable for driving the strategy and revenue through these partnerships, identifying new opportunities for deeper collaboration, and ensuring long-term value for both TravelBank and our partners.
KEY RESPONSIBILITIES
Partnership Development & Management
- Identify, negotiate, and establish new partnerships with hotels, airlines, car rental agencies, and other key travel industry providers.
- Maintain and expand on existing relationships with key partners, looking for additional ways to optimize our revenue while adding value to the partnership.
- Serve as the primary point of contact for all partner-related activities, ensuring strong communication and mutual success.
Revenue Optimization
- Track and report on key performance metrics (e.g., bookings, revenue, customer satisfaction).
- Develop marketing and product strategies in conjunction with our cross-functional colleagues to improve results.
- Collaborate with internal teams (Finance, Product, Sales) to analyze partnership performance and optimize revenue opportunities.
Contract Negotiation & Relationship Building
- Negotiate commercial terms, service-level agreements, and pricing structures to secure competitive deals for TravelBank and its customers.
- Foster positive, collaborative relationships with partner executives and key decision-makers.
Strategic Growth & Collaboration
- Work closely with partners to identify expansion opportunities, new product integrations, or marketing initiatives that benefit both organizations.
- Maintain an in-depth understanding of market trends and competitor offerings to suggest creative, mutually beneficial solutions.
Cross-Functional Coordination
- Coordinate with TravelBank’s Marketing, Product, Sales, Travel Operations and Customer Success teams to ensure seamless execution of partner programs and promotions.
- Advocate for partner-related product enhancements or operational improvements, relaying partner feedback to internal teams.
Industry Expertise & Thought Leadership
- Stay current with trends and best practices in travel management, fintech, and partner management.
- Represent TravelBank at industry events, conferences, and partner meetings to elevate brand visibility and foster new relationships.
QUALIFICATIONS
Education & Experience
- 6+ years of partner management, channel management, or business development experience
- Bachelor’s Degree
Industry Knowledge
- Familiarity with travel distribution systems, corporate travel programs, and payment technologies is highly preferred.
- Understanding of revenue management principles and partnership lifecycle best practices.
- Familiarity and experience with software or technical industry is strongly preferred (e.g., travel tech).
Skills & Competencies
- Proven ability to develop and maintain strategic partnerships that drive revenue and enhance product offerings.
- Strong analytical skills to evaluate partnership performance, identify trends, and propose data-driven improvements.
- Excellent communication and negotiation skills, with the ability to influence stakeholders and achieve mutually beneficial outcomes.
- Impeccable EQ and professional judgment as you will be representing TravelBank and U.S. Bank in your interactions with key industry partners.
- Self-starter with strong project management skills and the ability to handle multiple priorities in a fast-paced environment.
- Demonstrated success in cross-functional collaboration, working closely with Product, Marketing, Finance, and other teams to achieve shared objectives.
- Passion for innovation and finding creative ways to strengthen and expand partner relationships.
Ability to Travel
- Requirement: at least 30-40% travel
- Remote location is fine, but must be located near a major airport
- Willingness to travel as needed to meet with partners, attend industry events, or visit TravelBank offices – sometimes on short notice
Candidates with aligned experience outside of listed locations will be reviewed and considered for eligibility
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
Why Join TravelBank?
Impact: Have an outsized impact on the growth and success of TravelBank by securing and optimizing crucial industry partnerships.
Growth: Collaborate with a dynamic team in an environment that offers ample opportunities for professional development and career advancement.
Culture: Join a team that values innovation, teamwork, and excellence, and strives to create a supportive and inspiring workplace.