Reporting to the Store Manager, the Sales Associate is the customer service specialist of the store. They are responsible to exceed customer expectations by listening to customer needs, finding products that meet their needs, providing in depth product information about the goods they are interested in and closing the sale.
- Meet and exceed sales goals
- Maintain brand and operational standards (visual, cleanliness, etc.)
- Pro-actively manage customer needs and exceed expectations by utilizing the UNIQLO service standard, following the UNIQLO Fundamental Principles and saying the 6 standard phrases.
- Be knowledgeable of fitting room standards and assist when needed
- Act as cashier when required by following cashier protocol
- Process shipment and ensure all merchandise is represented on the floor in full size run
- Assist management to identify and resolve issues in the store
- Provide product and brand knowledge to customers
- Follow all company policy and procedures & notify management of any infractions
- Assist with special projects as assigned by management
- Strong communication skills
- Ability to calculate figure and amounts such as discounts and percentages.
- Ability to stand for long periods of time, read computer terminals, push, pull or move objects of at least 25 pounds
- Ability to effectively maneuver around sales floor and stockroom by repetitive bending, twisting, stooping, squatting, and climbing
- High School Diploma or GED or 6 months retail or related experience
- Average 12 or more hours per week based on business seasonality.
- Full Weekend Availability (Friday - Sunday) Religious exemptions will be considered.
- Opening & Closing shifts highly preferred.
- We offer competitive compensation for sales associates starting at $18.00 along with a clear path to promotion opportunities every 3 months based on individual performance!
- Career advancement opportunities for driven team members who consistently deliver strong results.
- Medical, dental, and vision coverage (Full-Time Only)
- 401k plan - 100% match on the first 3% you contribute, 50% on the next 2% you contribute
- Vacation & Personal Time Off (Full-Time Only)
- Sick & Wellness Time Off
- 30% Employee Merchandise Discount
- Employee Referral Bonus
- Commuter benefits
- ... and more!
NOTICE FOR CALIFORNIA JOB APPLICANTS AND EMPLOYEES For information regarding how we handle your personal information and to exercise your rights under the California Consumer Privacy Act, please see our Privacy Policy at Uniqlo.com.