Resident Services Senior Consultant (Remote)

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily.

Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation.

We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other.

Ready to join a mission that matters? The future of cybersecurity starts with you.

The Next-Gen SIEM Senior Resident Consultant is an embedded technical advisor who partners closely with strategic customers to maximize the value of their CrowdStrike Next-Gen SIEM investment. This role combines technical expertise with strategic consulting to drive successful Next-Gen SIEM adoption, optimization, and ongoing operational excellence.

The senior resident consultant is responsible for the planning, deployment, implementation, and operational support of the customer’s Next-Gen SIEM environment.

• Serve as the primary technical advisor for assigned strategic customer accounts

• Develop and maintain trusted advisor relationships with customer security teams and leadership

• Understand customer security operations workflows, use cases, and business objectives

• Mentor customer teams on SIEM best practices and threat hunting techniques

• Guide customers through Next-Gen SIEM deployment, configuration, and integration

• Optimize data ingestion strategies and log source configurations

• Design and implement custom detection rules, correlation searches, and use cases

• Develop dashboards, reports, and visualizations tailored to customer requirements

• Assist with migration of detection content from legacy SIEM platforms (Splunk, QRadar, etc.)

• Troubleshoot complex technical issues and coordinate with engineering teams as needed

• Track and report on key performance indicators and success metrics

• Identify opportunities for automation and workflow improvements

• Contribute to internal knowledge base and best practices documentation

• Mentor new consultants on the team and ensure their enablement

• 8+ years of experience in security operations, SIEM administration, or security engineering

• Familiarity with at least one major SIEM platform (Next-Gen SIEM, LogScale, Splunk, QRadar, Sentinel, Chronicle, etc.)

• Understanding of query languages (SQL, SPL, KQL, CQL, or similar)

• Experience with detection engineering and correlation rule development

• Knowledge of common log sources (Windows, Linux, network devices, cloud platforms)

• Familiarity with scripting/automation (Python, PowerShell, Bash)

• Familiarity with endpoint detection and response (EDR) concepts

• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

• Exceptional communication skills with ability to explain technical concepts to varied audiences

• Self-motivated with excellent time management and prioritization skills

• Customer-focused mindset with commitment to driving customer success

• Ability to work independently in a remote/embedded environment

• Familiarity with several major SIEM platforms (Next-Gen SIEM, LogScale, Splunk, QRadar, Sentinel, Chronicle, etc.)

• Experience with CrowdStrike Falcon platform and Next-Gen SIEM

• Previous consulting or customer-facing technical role experience

• Industry certifications (CISSP, GCIA, GCIH, CEH, or similar)

#LI-Rl1 This role may require the candidate to periodically undergo and pass alcohol and/or drug test(s) during the course of employment.

• Professional development opportunities for all employees regardless of level or role

• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections

CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $100,000 - $155,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.