In this role you are a subject matter expert in HL7, 837, and CCDA interfaces who will manage the delivery of interface projects aiming to obtain Claims, Scheduling, and Clinical data from a wide variety of vendors to enable our partner practices to use key functionality in Aledade’s population health platform. The Project Manager will engage with a variety of internal and external stakeholders to ensure timely execution of interfaces from planning and discovery, connectivity, data delivery, and bringing respective interfaces live.
Primary Duties
- Provide critical leadership to ensure overall quality of project planning and execution, while minimizing and mitigating portfolio risks
- Managing the execution of multiple healthcare integrations projects’ lifecycle simultaneously in accordance with Aledade’s data specifications and service level agreements
- Provide the communication link between Integrations and internal partners (Implementation Data Operations, Development and Operations, Product Management, and associated leadership)
- Managing issues, decisions, risks, and escalations to management and/or stakeholders
- Be a technical problem solver on the team, identifying innovative solutions to project blockers and resolving issues and constraints through consensus and sound judgment
- Maintaining continuous alignment of program scope with strategic business objectives. Make recommendations to modify program and prioritization to enhance effectiveness toward the business result or strategic intent
- Manage the coordination and relationship with internal partners and stakeholders
- Manage the relationship with the external vendors which include vendor management, negotiations, and contract management
- Present regular updates on program health to leadership
- Provide the management of tasks supporting business continuity of the portfolio
- Managing all tasks that supports the presence of all active interfaces
- Providing assistance in finding solutions of critical issues affecting active interfaces
Preferred KSA’s
- Strong knowledge of healthcare administrative and clinical data sets, including scheduling, financial, and clinical data
- Strong knowledge of healthcare scheduling, claims, clinical data sets
- A strong data-driven mentality and prioritization framework to ensure focus on the highest impact work. Strong analytical and quantitative skills, including the ability to self-serve to collect/query data and use data to back up assumptions and develop business cases
- Excellent organizational and communication skills with an emphasis on problem-solving and building subject matter expertise
- Strong skills in cross-functional collaboration, influence, and communication (both verbal and written with audiences of varying technical abilities and business contexts); an ability to achieve clarity and drive focus in a complex and dynamic environment
- Master’s degree in a technical field or other relevant fields
- Strong understanding of administrative and/or clinical workflows in the ambulatory healthcare setting
- Jira, Salesforce, and Tableau experience
- Working knowledge of Mirth interface engine
- PMP certification
Minimum Qualifications
- 4+ years experience with APIs, HL7 v2/v3, ORU, XDS.b, XDA, XDM, SFTP, VPN, 837, or related communication protocols
- 6+ years of program management or equivalent experience
- 4+ years experience with interoperability standards and methodologies
- 4+ years experience working with electronic health record (EHR), practice management, billing system, hospital system, etc.
- Experience and strong skills in negotiating contracts with vendors
Physical Requirements
Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.