Data Center Operations System Engineer III (Chicago)

What You'll Do - Ensure new server, storage and network infrastructure is properly racked, labeled, cabled, and configured. - Troubleshoot hardware and software issues in some of the world's most advanced GPU and Networking systems. - Document and update data center layout and network topology in DCIM software - Work with supply chain & manufacturing teams to ensure timely deployment of systems and project plans for large-scale deployments - Manage a parts depot inventory and track equipment through the delivery-store-stage-deploy-handoff process in each of our data centers - Partner with HW Support teams to ensure data center hardware incidents with higher level troubleshooting challenges are resolved, reported on and solutions are disseminated to the large operations organization. - Work with RMA team to ensure faulty parts are returned and replacements are ordered - Follow installation standards and documentation for placement, labeling, and cabling to drive consistency and discoverability across all data centers You - Have strong past experiences with critical infrastructure systems supporting data centers, such as power distribution, air flow management, environmental monitoring, capacity planning, DCIM software, structured cabling, and cable management - Be familiar with carrier DIA circuit test and turn ups, fiber testing and troubleshooting - Basic knowledge of cable optics and the different types of use - Solid understanding of single and three phase power theories - PDU balancing and why it is important - Familiar with multiple cable media types and their uses - Knowledge of cold isle and hot isle containment - Solid understanding of server hardware and boot process - Ability to structure, collaborate and iteratively improve on complex maintenance MOPs. - Working with product management, support, and other teams to align operational capabilities with company goals. - Translating business priorities into technical and operational requirements. - Supporting cross-functional projects where infrastructure plays a critical role.