What this job involves: JLL is seeking a seasoned, strategic, and people-first Senior Facilities Director to lead our Integrated Facility Management (IFM) operations at a Life Sciences client Oceanside campus. As a key partner to a premier pharmaceutical client, you will oversee a complex, highly regulated GMP manufacturing facility.
This role is not just about keeping the lights on; it is about championing a culture of excellence, developing a high-performing team, and delivering JLL’s innovative solutions to drive operational performance and strengthen client relationships.
- Trust & Partnership: Serve as the primary JLL point of contact for campus leadership, building a trusted relationship and ensuring alignment with client business objectives.
- JLL Solutions Delivery: Proactively bring JLL’s industry-leading tools, technology, and best practices to the client, driving continuous improvement and value creation.
- Financial & Operational Performance: Drive overall IFM performance, managing KPIs, SLA compliance, and the campus operational and capital budgets.
- GMP Cleaning Operations: Ensure strict adherence to pharmaceutical contamination control and cleaning protocols to support uninterrupted manufacturing.
- Hard Services (Engineering & Building Management): Oversee the maintenance of critical utilities, HVAC, and overall physical plant operations.
- Soft Services: Lead the delivery of vibrant workplace experiences, including event management, general janitorial services, mail services, landscaping, and Pest Control.
- Project Management & Drawing Administration: Supervise site-level projects and ensure campus drawing administration (CAD/BIM) is accurate and compliant.
- Talent Cultivation: Actively mentor, coach, and develop a diverse team of managers and individual contributors, fostering a career growth mindset.
- Collaborative Culture: Build a cohesive, safety-first, and highly engaged team culture that reflects both JLL and client values.
- Proven Leadership: 10+ years of progressive facilities management experience, with at least 5 years in a senior leadership/director role overseeing multi-functional teams.
- Industry Experience: Prior experience working within Life Sciences, Biotech, or Pharmaceutical environments is highly preferred.
- GMP Familiarity: Strong understanding of GMP manufacturing standards, cleanroom protocols, and regulatory compliance.
- Client Management: Exceptional relationship-building skills with a track record of managing high-stakes corporate client accounts.
- Strategic & Financial Acumen: Experienced in budget management (OpEx/CapEx), contract negotiation, and driving operational efficiencies.
- Certifications: IFMA Certified Facility Manager (CFM) or Facility Management Professional (FMP) is a major plus.
- Education: Bachelor’s degree in Engineering, Business Administration, Facility Management, or a related field.
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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.