Process Support Engineer - SEM

Key Responsibilities Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.

When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements. Checks and approves operational quality of system equipment.

Instructs customers in the operation and maintenance of the system. Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.

Knowledge of 3 or more processes on 1 or more technologies Analyze process and tool data to identify trends, troubleshoot issues, and support decision-making Deliver clear written and verbal communication to customers and internal stakeholders Prepare and deliver presentations on findings, progress, recommendations, and technical updates Experience

Requirements : Minimum 5 years in Semiconductor Capital Equipment or similar high-tech industry Preferred experience 3+ years’ experience in Applications or Process Engineering, Bachelor’s Degree in STEM field.

Preferred

Qualifications: Experience using semiconductor real-time defect analysis tools, relevant analytical or metrology tools Location: Boise, ID (on-site) Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 25% of the Time Relocation Eligible: Yes The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members.

In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

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