Customer Communications Representative I

Customer Communications Representative I Location US-IL-Itasca Company Canon U.S.A., Inc. Requisition ID 34643 Category Customer Service/Support Position Type Full-Time Workstyle Hybrid About the Role Responsible for ensuring all service calls are answered and entered into company systems in a timely and accurate manner.

Responsible for providing the best possible customer service to internal as well as external customers. Must be able to handle level 1 call types.

Your Impact - Provides outstanding service to customers calling the dispatch team for service. - Responds to routine customer inquiries via live call or Email as needed. - Provides follow through on any special customer needs in a timely manner.

About You: The Skills & Expertise You Bring HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience. - Strong verbal and written communication skills. - Proficient in MS Office, strong attention to detail, organized and able to multitask. - Successful completion of Call Taker New-Hire training and introductory period. - Must be able to work wide variety of work shift/schedules with short notice.

We are providing the anticipated base salary range for this role: $17.20-21.84 hourly Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets.

For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon . #CUSA Workstyle Description Hybrid - This position is full time and offers a hybrid work schedule requiring you to be in the office three days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days).

Note that work schedules and office reporting requirements may change from time to time based on business needs. Posting Tags #PM-19 #LI-RH2 Options Apply for this job online Apply Share Email this job to a friend Refer Sorry the Share function is not working properly at this moment.