Field Engineer, Public Sector

- Build end-to-end data integrations that sync customer data to and from Scale's platform

- Work with customers' engineering teams to optimize data pipelines, including input on API endpoint design and input/output schemas

- Design and maintain playbooks, internal tools, documentation, and SDKs that set customers up for long-term success

- Partner with engineers and Operations to resolve technical blockers, debug delivery issues, and own technical escalations from customers

- Own the customer's technical experience throughout their time with Scale

- Work with Account Executives and Product Managers to identify customer-specific feature requests

- Develop expertise in large language models, 2D image annotation, and API integrations

- Experience as a customer-facing engineer or in a similar hybrid role

- Hands-on technical experience working with clients in a pre- or post-sales capacity

- Development experience with Python, JavaScript, or other modern languages

- A strong engineering background, ideally in computer science, mathematics, or another quantitative field

- The ability to present credibly to both executives and front-line engineers

- Intellectual curiosity, empathy, and the ability to move quickly

- Understanding of DevSecOps principles, including secure software delivery, infrastructure as code, and CI/CD

- Experience automating infrastructure with Ansible or similar tools

The base salary range for this full-time position in the location of Washington DC/Hawaii is:

The base salary range for this full-time position in the location of St. Louis/Suffolk is: