Global Operations Engineer (Product & Change Management)

Starlink is delivering high-speed broadband internet around the world. This role combines traditional business planning and analysis with broader business strategy and decision-making, offering direct support to Starlink leadership. The Global Operations team sits at the heart of daily operations, driving both near-term execution and long-term planning.

In this position, you will analyze data, craft actionable recommendations, and lead cross-functional efforts to make and implement key decisions.

- Guide planning and resource management across multiple verticals of Starlink for product and change management, including development of business models.

- Identify initiatives for improvement of Starlink's business outlook, including developing, tracking, and executing business initiatives with Starlink's leadership.

- Identify and lead implementation of process and system enhancements to improve handoffs and execution across various teams, evolve the customer experience, or scale the business while balancing resources.

- Collaborate and partner with cross functional teams to build a strong network across departments and external resources to ensure product compliance.

- Define processes and build tooling to support the expansion of resources while maintaining or reducing risks and remediating gaps in change management workflows.

- Work with stakeholders to improve value streams and operation efficiencies for broader company impact and the scaling of systemic updates.

- Bachelor's degree in STEM, business, economics, or finance.

- 2+ years of experience in operations/process improvements.

- Demonstrated success working in an environment with competing priorities and aggressive schedules.

- Experience leading complex operational and strategic initiatives.

- Proficiency with statistics, data analysis, and data visualization.

- Experience with inventory, product, capacity planning (including MRP/ERP systems).

- Experience with lean, six sigma, and other related production principles.

- Experience using various programming languages (e.g. Python, JavaScript, R, C#, SQL).

- Strong written and verbal communication skills, particularly with senior business leaders.

- Must be willingness to work extended hours and/or weekends as needed.