Medical Assistant: Hoag Urgent Care Float Pool

The Medical Assistant (MA) is responsible for maintaining a highly professional environment, ensuring a collaborative relationship with patients and physicians. The MA will assist with the non-clinical tasks required to ensure smooth patient access and flow. The non-clinical responsibilities include pre-authorization processes and acting as a liaison between providers and patients.

The MA will work collaboratively with staff to ensure all proper records are received and all appropriate testing is completed prior to appointment or surgery date. The MA will provide updates to staff and patients on timing and status for all above tasks that could impact the patient’s health and/or testing and treatment options.

Ensures even patient flow and continuous communication within Hoag and referring physician offices.

• Scheduling patients (including follow-up office visits, imaging, and lab work)
• Preparation of appropriate chart elements
• Checking vital signs
• Rooming patients
• Assisting with procedures

May be required to start at a different location throughout the workweek or travel to multiple sites.

• High school graduate or equivalent GED,
• Graduate of Medical Assistant program OR one-year previous medical back-office experience, preferably within an acute healthcare system environment.
• Basic keyboarding skills and knowledge of Microsoft Office Suite, including Outlook, Word and Excel
• Basic knowledge of medical terminology

• Associate or bachelor’s degree in healthcare-related field
• Minimum one (1) year previous medical back-office experience, preferably within an acute healthcare system environment
• Working Knowledge of EPIC or other Electronic Medical Record system ‘EMR’
• Qualified bilingual or multilingual candidates

• Medical Assistant Certification
• CPR certification
• Current Limited Phlebotomy Certification