Inside Sales Lighting Specialist

Customer Support

• Serve as the primary contact for lighting-related customer inquiries.
• Provide timely support on product selection, pricing, availability, lead times, and order status.
• Build strong relationships with customers, manufacturers, and the our clients sales team. Quotations & Lighting Take-Offs
• Prepare accurate lighting quotations.
• Perform lighting take-offs from plans and specifications.
• Coordinate project pricing and registrations.
• Follow up on quotations and support project opportunities. Project & Order Management
• Manage lighting projects from quotation through final shipment.
• Process customer purchase orders and manufacturer orders.
• Monitor order status, communicate updates, and resolve issues.
• Maintain accurate project documentation throughout the project lifecycle. Sales Support
• Partner with outside sales representatives to support customer projects.
• Provide technical product support and manufacturer coordination.
• Maintain accurate project and customer information in Salesforce. Product Knowledge
• Develop expertise in assigned lighting manufacturers and products.
• Participate in ongoing manufacturer training and stay current on industry trends.

Key Deliverables

• Excellent customer service and responsiveness.
• Successful management of lighting projects from quote to completion.
• Timely and accurate order processing.
• Strong customer and manufacturer relationships.
• Accurate Salesforce and project documentation.
• Accurate lighting take-offs and quotations.