Academic Program Coordinator, Academic Operations

USC is a leading private research university located in Los Angeles—a global center for arts, technology, and international business. As the city’s largest private employer, responsible for more than $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic schools and units.

As a USC employee, you will enjoy excellent benefits and perks while becoming part of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work.

The USC Thornton School of Music is seeking a highly organized, detail-oriented Academic Program Coordinator to provide administrative, financial, and operational support for academic and programmatic activities. For more information about the school, please visit us at http://music.usc.edu/ .

This position plays a critical role in ensuring the efficient coordination of curricular offerings, events, guest engagements, financial transactions, scheduling, and administrative operations. The position also supports the planning and coordination of recurring academic program activities and annual operational cycles to ensure the consistent delivery of program objectives in the Division of Contemporary Music .

For more information about the program, please visit us at https://music.usc.edu/departments/contemporary-music/ .

The successful candidate will be a proactive problem-solver with exceptional customer service skills, strong financial and administrative experience, and the ability to manage multiple priorities in a fast-paced environment. This role requires sound judgment, attention to detail, and the ability to work independently while collaborating effectively with faculty, staff, students, and external partners.

The successful candidate will demonstrate initiative and take ownership of recurring responsibilities and annual processes, ensuring projects are carried through to successful completion. The individual will serve as a proactive administrative partner by anticipating needs, monitoring critical deadlines, maintaining operational continuity, providing timely reminders and follow-up, and contributing ideas that support program growth and excellence.

This position is 100% onsite at USC's University Park Campus.

• Provide comprehensive administrative support for academic and departmental operations while working closely with the Program Chair to support the implementation of program priorities and ongoing academic operations.

• Coordinate meetings, events, guest visits, and special projects.

• Maintain calendars, schedules, and program timelines. Replace with: Maintain and proactively manage calendars, schedules, program timelines, and recurring annual program activities.

• Facilitate communication among faculty, staff, students, and external partners.

• Support onboarding activities for faculty, guests, speakers, and other visitors.

• Provide reporting each semester on faculty teaching duties and assignment of students to faculty studios; monitor changes in student enrollment in specified instructional activities.

• Partner with the Program Chair to anticipate operational needs, monitor critical timelines, and support strategic priorities through proactive planning, communication, and follow-through.

• Handle b udget tracking , processing, and reconciliation.

• Process to purchase orders, requisitions, invoices, and reimbursements.

• Monitor expenditures and maintain accurate financial records.

• Coordinate logistics for meetings, events, and special programs.

• Manage guest scheduling, travel arrangements, and campus visits.

• Support both on-site and off-site activities as required .

• Oversee event planning and coordinate operational resources and services, delivering day-of support to ensure events run efficiently and effectively.

• Maintain accurate records, databases, program documentation, and documentation of recurring annual processes to support continuity and consistent program operations.

• Monitor deadlines and ensure timely completion of assigned processes.

• Bachelor's degree or equivalent combination of education and experience.

• Two or more years of progressively responsible administrative, operations, program coordination, or financial support experience.

• Strong financial acumen, including budget tracking, invoice processing, and vendor management.

• Advanced proficiency with Microsoft Excel, Google Workspace, Microsoft Office, Workday and other technology platforms such as SIS, Concur .

• Exceptional customer service orientation with a demonstrated commitment to responsiveness, professionalism, discretion, relationship-building, and delivering a high level of support to faculty, students, staff, alumni, guests, and external partners.

• Demonstrated ability to manage projects and recurring annual processes through planning, execution, and follow-through.

• Demonstrated ability to work independently, prioritize competing demands, and meet deadlines.

• Experience in higher education, event coordination, business operations, or administrative services is preferred but not required .

• Add: Demonstrated ability to anticipate stakeholder needs, exercise sound judgment, and take proactive action to support organizational goals and leadership priorities.

• This position requires regular, on-site presence and is 100% onsite at USC's University Park Campus.

• Scheduling flexibility is required , including occasional overtime, evening and weekend work to support events and operational needs.

• Due to critical business operations and peak activity periods, certain blackout periods for vacation and time-off requests may apply.

• Candidates do not need a music background or performance experience to be successful in this role.

• Demonstrated ability to identify opportunities for process improvement, operational efficiency, student engagement, and program enhancement, and to bring forward thoughtful recommendations.

USC has excellent benefits, including health benefits for staff and their family, retirement plans, tuition assistance , professional development opportunities, and access to a vibrant campus community.

We pride ourselves on being a great place to work and offer:

• Tuition assistance for employees and eligible family members

The hourly base salary range for this position is $28.00 – $32.50 per hour.

When extending an offer of employment, USC considers factors including experience, education, skills, internal equity, applicable laws, and organizational needs.

Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum education Minimum Experience: 2 years Minimum Field of Expertise: Directly related professional experience in program specialization, e.g., counseling or teaching.

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law.

USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety.

Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu . Inquiries will be treated as confidential to the extent permitted by law.

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