As an Assistant Store Manager (ASM), you will share responsibility for managing the store’s team members and the overall success of the store, including holding Sales Associates accountable for meeting sales goals by ensuring that they provide friendly, enthusiastic customer service. You will be expected to maintain a strong sense of product knowledge, and to provide customers and team members with in-depth information on product features and benefits.
You will also assist with, and be knowledgeable in, all store operations, including opening and closing procedures, administering returns/store credit, special orders, and dividing tasks amongst Sales Associates.
- We provide an outstanding shopping experience and deliver exceptional customer service. The ASM is the lead sales driver for the team, providing training, leading by example, and communicating sales goals
- Demonstrate ownership of store presentation by assigning and assisting with cleaning, stocking, organizing, and merchandising tasks
- Stay up-to-date with our brand and product knowledge, company information, sales and company-wide events, truly becoming a resource to the store’s team members, and to our customer base
- It never hurts to try something new. We are always looking to grow and progress and want to hear all your new ideas
- Don't be afraid to fail; no one is right all the time, but you can always be well-prepared
- Do the right thing, and lead by example with a friendly and upbeat personality
- You'll earn an hourly base rate, plus you'll have a chance to earn commission on a tiered system, based on meeting your sales goal, with additional sales incentives available, such as SPIFFS
- Full Time benefits include Medical/Dental/Vision/Life/Accident, Paid Time Off, 401K, and a generous employee discount
- We strongly value training and development - with that, your first 5 shifts will be base pay only, so you may focus on learning
- 2 years+ sales management, product sales, customer service experience, ideally in a specialty retail environment
- Experience with leading, coaching, mentoring, and/or teaching a team (retail or otherwise)
- Experience with computers (MS Excel) and POS systems (RetailPro)
- Motorcycle riding, knowledge, or interest (strongly desired, but not a requirement)
Cycle Gear provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Our next Assistant Store Manager has:
- 2 years+ sales management, product sales, customer service experience, ideally in a specialty retail environment
- Experience with leading, coaching, mentoring, and/or teaching a team (retail or otherwise)
- Experience with computers (MS Excel) and POS systems (RetailPro)
- Motorcycle riding, knowledge, or interest (strongly desired, but not a requirement) What to expect when you work here
As an Assistant Store Manager (ASM), you will share responsibility for managing the store’s team members and the overall success of the store, including holding Sales Associates accountable for meeting sales goals by ensuring that they provide friendly, enthusiastic customer service. You will be expected to maintain a strong sense of product knowledge, and to provide customers and team members with in-depth information on product features and benefits.
You will also assist with, and be knowledgeable in, all store operations, including opening and closing procedures, administering returns/store credit, special orders, and dividing tasks amongst Sales Associates.
- We provide an outstanding shopping experience and deliver exceptional customer service. The ASM is the lead sales driver for the team, providing training, leading by example, and communicating sales goals
- Demonstrate ownership of store presentation by assigning and assisting with cleaning, stocking, organizing, and merchandising tasks
- Stay up-to-date with our brand and product knowledge, company information, sales and company-wide events, truly becoming a resource to the store’s team members, and to our customer base
- It never hurts to try something new. We are always looking to grow and progress and want to hear all your new ideas
- Don't be afraid to fail; no one is right all the time, but you can always be well-prepared
- Do the right thing, and lead by example with a friendly and upbeat personality
- You'll earn an hourly base rate, plus you'll have a chance to earn commission on a tiered system, based on meeting your sales goal, with additional sales incentives available, such as SPIFFS
- Full Time benefits include Medical/Dental/Vision/Life/Accident, Paid Time Off, 401K, and a generous employee discount
- We strongly value training and development - with that, your first 5 shifts will be base pay only, so you may focus on learning