Education: High school
ESSENTIAL FUNCTIONS: - Support the Risk Manager, facility leadership and employees through a variety of tasks related to functions of the Risk Management Department. - Ensuring confidentiality of all patient information. - Complete, accurate and timely data entry related to all patient event reporting to required recipients, including Acadia, state and county authorities, and patient insurers. - Maintain all accurate and current logs as assigned - Familiar with risk management concepts, practices and procedures - Effective communication via phone and email ensuring all duties are completed accurately, and delivered with high quality in a timely manner. - Creating spreadsheets and maintain data bases and, prepare reports and documents as needed - Answer telephone calls and take messages and/or transfer calls as appropriate - Engage with patients, visitors and colleagues in a manner that is professional and courteous and demonstrates excellence in customer service. - Effective time management OTHER FUNCTIONS: - Comply with all Bowling Green and Acadia training assignments - Adhere to all Bowling Green/Acadia Policy and Procedures. - Perform other functions and tasks as assigned.
EDUCATION/EXPERIENCE/SKILL
REQUIREMENTS: - High school diploma or equivalent required . - Associate ' s degree preferred . - Effective computer skills, including Office365, Excel, Microsoft Word and Teams LICENSES/DESIGNATIONS/CERTIFICATIONS: - Not Applicable We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.
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