Senior Product Manager - Product and Health Experience Tools

We are seeking a dynamic, seasoned, and highly collaborative senior product manager to define the strategic vision, fundamental value proposition, and execution plan for the tooling ecosystem within the Product & Health Experience organization. This pivotal leader will be responsible for bridging the gap between business strategy and technical execution, ensuring that our internal capabilities—spanning design, work management, productivity tools, and artificial intelligence—are optimized to eliminate operational friction and streamline administrative workflows.

As the product lead, you will manage multi-year roadmaps and define key performance indicators to measure organizational efficiency, all while serving as the primary subject matter expert and advocate for our internal ecosystem. You will foster a culture of product excellence and user empathy, working closely with delivery teams and key stakeholders to deliver scalable, high-impact solutions.

• Understand the department's and the company's strategic roadmap and competitive position, and develop a holistic product vision and the corresponding product strategy to drive maximum value.

• Actively anticipate future needs and utilize metrics and qualitative input to identify asset improvement opportunities.

• Represent the product in all governance meetings.

• Clearly set and communicate roadmaps, priorities, experiments, and decisions across audiences, from product team to executive levels.

• Serve as accountable owner for the sets of products/tools within the designated portfolio

• Identify and drive both cross-product and cross-customer value and shared learnings.

• Own the product backlog and use input from internal and partner teams to frequently refresh and re-prioritize the backlog.

• Provide coaching and guidance to team members on product vision and strategic road mapping.

• Other duties as assigned or requested.

• 5 years of Product experience

• 5 years with the Software Lifecycle

• 3 years of Advanced domain experience

• 3 years with agile process

• Business Acumen for P&Ls

• Communication

• Conflict Management

• ​ Bachelor’s degree in s cience, technology, mathematics or related field OR relevant experience and/or education as determined by the company in lieu of bachelor's degree.

• None

• None

• None

Travel from the office to various work sites or from site-to-site

Works primarily out-of-the office selling products/services (sales employees)

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies .

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

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