Salesforce Business Analyst

duties and responsibilities are not an exhaustive list of required responsibilities, duties and skills. Other duties may be assigned, and this job description can be modified at any time.

Minimum

Qualifications - Experience: Minimum of four (4) years of dedicated experience in business analysis, requirements translation, and functional design within the Salesforce ecosystem. - Platform Knowledge: Solid working knowledge of core Salesforce capabilities, configuration options, security models, and declarative automation tools. - Project Delivery: Demonstrated success leading or driving functional phases of cross-functional Salesforce projects from discovery through to deployment. - Stakeholder Facilitation: Proven ability to facilitate

requirements-gathering sessions with non-technical business partners and translate operational needs into technical specifications. - Platform Certification: Salesforce Certified Business Analyst certification

Preferred

Qualifications - Industry Experience: Experience working with the Nonprofit Success Pack (NPSP) or deep familiarity with non-profit donor engagement and CRM processes. - Ecosystem Tools: Familiarity with Salesforce Marketing Cloud, integrations, or related digital communication components Required Skills/Competencies - Requirements Engineering: Advanced proficiency in mapping business processes, writing robust user stories, and establishing clear acceptance criteria. - Communicative Clarity: Exceptional written and oral communication skills, with a proven ability to distill technical architectural concepts into plain-language value propositions for business leads. - Prioritization & Adaptability: Proven ability to manage multiple complex initiatives simultaneously, maintaining high-quality delivery amidst shifting timelines. - Analytical Problem Solving: Strong critical thinking skills, with an aptitude for identifying process bottlenecks and designing proactive, platform-native solutions. - Inclusive Collaboration: Strong interpersonal skills with a commitment to building collaborative, inclusive relationships across technical and non-technical teams.

Education

Requirements - Bachelor's degree in Information Systems, Business Administration, or a related field, OR equivalent hands-on professional work experience. Work Location &

Requirements - NPR Remote-Permitted : This is a remote-permitted role. This role is based out of our Washington, D.C. office, but the employee may choose to work on a remote basis from a location that NPR approves. You will have the option of working (a) remotely from a location of your choosing within the United States that is supported by NPR; (b) on-site at an NPR facility, based on the availability of desks and approval from NPR; or (c) a combination of both.

Regardless of where you choose to work from, you may be expected to travel to other locations from time to time to perform the duties of your position. Job Type - This is a full-time, exempt position.

Compensation Salary Range : The U.S.-based anticipated salary range for this opportunity is $85,500 - $105,000 plus benefits. The range displayed reflects the minimum and maximum salaries NPR expects to provide for new hires for the position across all US locations. NPR

Benefits : NPR provides comprehensive benefits for employees and dependents. Regular, full-time employees scheduled to work 30 hours or more per week are eligible to enroll in NPR's benefits options.

Benefits include access to health and wellness, paid time off, and financial well-being. Plan options include medical, dental, vision, life/ accidental death and dismemberment, long-term disability, short-term disability, and voluntary retirement savings to all eligible NPR employees. Does this sound like you?

If so, we want to hear from you. #LI-REMOTE The range displayed reflects the minimum and maximum salaries NPR expects to provide for new hires for the position across all US locations. NPR Pay Range $85,500 - $105,000 USD NPR is an Equal Opportunity Employer . NPR is committed to being an inclusive workplace that welcomes diverse and unique perspectives, all working toward the same goal - to create a more informed public.

Qualified applicants receive consideration for employment without regard to race, color, ethnicity, national origin, ancestry, age, religion, religious belief, sex (including pregnancy, childbirth and related medical conditions, lactation, and reproductive health decisions), sexual orientation, gender, gender identity or expression, transgender status, gender non-conforming status, intersex status, sexual stereotypes, nationality, citizenship status, personal appearance, marital status, family status, family responsibilities, military status, veteran status, mental and physical disability, medical condition, genetic information, genetic characteristics of yourself or a family member, political views and affiliation, unemployment status, protective order status, status as a victim of domestic violence, sexual assault, or stalking, or any other basis prohibited under applicable law.

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