Principal Solutions Engineer

BetterUp's most strategic enterprise opportunities don't just need a great Solutions Engineer - they need someone whose reputation precedes them. As Principal Solutions Engineer, you'll be a trusted advisor to our executive leadership team, the single-threaded owner of platform-defining engagements, and a recognized technical voice in enterprise HR Tech that opens doors before a deal ever begins.

This role exists at the intersection of SE excellence, executive influence, and external credibility. You'll define how BetterUp is perceived by technical buyers across the market - not just in individual accounts. And you'll set the long-term technical vision for the SE function itself.

Note: The Principal Solutions Engineer title requires pre-approval from the SE Director and a Co-Founder. The substantive bar - a proprietary external network of CIO, CISO, and CFO-level relationships that cannot be built internally - is the reason this approval exists

- Serve as single-threaded owner for BetterUp's most complex, platform-defining engagements - Fortune 100 deployments, government, multi-region rollouts, and deals where the primary buyer is not HR

- Operate as a trusted advisor to the ELT (CEO, CRO, CPO, CTO) on platform strategy, integration roadmap, and the long-term design of the SE function

- Bring a proprietary external network into BetterUp - CIO, CISO, and CFO-level relationships that exist before a deal starts and persist after it closes, accelerating enterprise pipeline in ways no internal team member can replicate

- Define BetterUp's integration and security narrative at the industry level - shaping how technical buyers across the market perceive the platform, not just individual accounts

- Advise the ELT on enterprise buyer trends, shifts in IT buying behavior, and how BetterUp's platform and GTM motion should evolve in response

- Serve as single-threaded owner for key company-wide initiatives - scaled SE coverage models, platform integration roadmap, AI-driven SE tooling - mobilizing Product, Engineering, GTM, and Implementation to execute

- Establish BetterUp as a thought leader in enterprise Solutions Engineering through external speaking, writing, and industry presence

- Mentor leaders across the SE function and GTM organization; serve as a talent magnet that raises the bar for who wants to work here

- 15+ years in Solutions Engineering, Pre-Sales, or Technical Consulting, including experience building or leading SE functions at high-growth enterprise SaaS companies

- An external reputation in enterprise SE or HR Tech - recognized by peers, referenced by customers, and credible at the CIO/CISO/CFO level before a deal begins

- A rolodex of C-suite and VP Engineering relationships across enterprise HR Tech that you can bring to BetterUp and activate on behalf of strategic deals

- Proven ability to advise executive leadership (CEO, CRO, CPO) on platform strategy, GTM motion, and SE function design

- Deep expertise across HRIS, LMS, SSO, API integration ecosystems, and enterprise compliance frameworks - advising at the architecture and strategy level

- Track record of owning and closing the most complex enterprise deals: Fortune 100, government, multi-region, multi-stakeholder, long-cycle commitments

- Experience building or significantly maturing an SE function - not just contributing to one

- Demonstrated thought leadership: external speaking, published writing, or recognized influence on how enterprise SE practice evolves in your market

- 4 BetterUp Inner Work days ( https://www.betterup.co/inner-work )

The base salary range for this role is as follows: $198,800 - $248,500 + commission: New York City, San Francisco and Seattle $178,920 - $223,650 + commission: All other locations

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