Retail Assistant Store Manager, Flatiron, NY

the opportunity to build a career that aligns with who you are. Benefit from excellent training programs that empower you to take ownership of your career journey.

- Caring Culture : Nespresso is known for a culture that inspires you to be, feel, and do your best.

We offer a supportive and collaborative team environment, making working with us feel like a fresh cup of coffee - warm, welcoming, and revitalizing.

- Purposeful Work : As a B Corp, we view coffee as a force for good. Enjoy work that makes a positive impact on people and the planet.

The approximate pay range for this position is $65,000 to $75,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills, and abilities as well as geographic location.

Nespresso offers retail employees performance-based incentives and a comprehensive total rewards package, including:

(Incentives and/or benefit packages may vary depending on the position.)

- Customer Obsessed : Lead by example to coach and teach the team, ensuring we deliver our "House of Hospitality" to every customer. Inspire service excellence to create meaningful and memorable customer experiences daily.

- Drive Sales Results : Achieve winning sales and service performance through daily team coaching and effective communication. Use chat-ins to curate the ideal customer journey in our boutique. Evaluate boutique performance with the Boutique Manager to implement improvement strategies.

- Team Development : Motivate team performance through feedback and recognition. Collaborate with the Store Manager to champion the ongoing development and growth of the store team, building capabilities and creating an inspiring culture for learning.

- Operations Excellence : Adapt to evolving priorities. Ensure all operations, inventory, scheduling, and company processes are implemented. Execute store visual guidelines to optimize sales and product presentation.

As Quality Coach, identify improvements to create efficiencies and keep the boutique running smoothly.

- Engaged Coffee Expert : Welcome, advise, and guide customers to identify their perfect coffee match. Create coffee moments by offering tastings and sharing your knowledge, our coffee, and our sustainability practices with customers.

- Connect with Community : Think entrepreneurially to plan events that engage new customers, strengthen relationships, and build brand recognition.

- Agile and Resourceful : Thrive by approaching opportunities and challenges with a drive to succeed. Be curious and flexible to try new things.

- Care About Safety : Promote a safety-conscious culture for our employees and customers.

- 3+ years of professional experience in a fast-paced or luxury retail environment

- 2+ years of supervisory experience in people management and development of direct reports

- High School Diploma or GED required; Bachelor's degree preferred

- Proven ability to organize and utilize time management and prioritization skills to effectively manage multiple tasks

- A real passion for coffee, respect for sustainability, and curiosity to educate oneself and others on our coffee culture

- Availability to work open and closing shifts, weekends, and holidays

Nestlé Nespresso USA is an equal employment opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience.

Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.