The Lead Cashier crafts a memorable experience for all guests in their outlet by performing tasks with a guest focused attitude. The Lead Cashier is responsible for training other cashiers, maintaining the front of the house, processing transactions, maintaining inventory, and delegating tasks as appropriate to cashiers while providing excellent customer service.
Accurately operate a register/POS and handle cash and credit card transactions
Greet and assist customers while delivering excellent customer service and anticipating their needs
Schedule and delegate work assignments to team and coordinate the completion of tasks
Train and guide staff members in customer services, cash handling, product knowledge and other application processes and procedures
Count, organize and balance cash drawer, fill out the cashier slip and make deposits
Follow opening and closing procedures of unit or station based on operating hours
Ensure product is stocked to appropriate levels and replenishes and arranges items as needed to maintain location inventory
Assist in clean up and location sanitation during operating hours and at the end of service.
Able to demonstrate interpersonal and communication skills, both written and verbal
Must follow the required dress code as assigned and in line with workplace policies
Complete Food Handling training and alcohol service training as required
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