- Bachelor's degree in Business, Information Technology, Supply Chain, or a related field.
- 7+ years of experience leading large, cross-functional teams to successfully bring complex technical products or platforms to market.
- Proven track record of managing end-to-end go-to-market (GTM) strategies, digital integration pipelines, or B2B eProcurement operations.
Leads the strategic direction and operational execution of third-party eProcurement selling channels across core functional areas of onboarding, catalog production, and partner relationship management. Collaborates cross-functionally with Sales, Technology, and Senior Leadership to streamline business-to-business integrations, accelerate customer platform adoption, and present performance metrics.
- Manages, coaches, and leads the Onboarding & Operations, Catalog Production, and Go-to-Market (GTM) Partner Relationship teams to ensure high performance and career development.
- Governs performance objectives, workflow standards, and Standard Operating Procedures (SOPs) to guarantee scalable customer setups, accurate catalog delivery, and efficient integration support.
- Develops resource allocation models, capacity planning strategies, and operational KPIs across all three core teams to effectively scale operations alongside business growth.
- Owns the comprehensive GTM strategy for all new eProcurement features, customer integration capabilities, and external platform releases to maximize market impact.
- Directs strategic communication protocols with internal sales forces, external eProcurement platforms, and customers to streamline technical integration requirements.
- Drives technology adoption, system connectivity, and revenue growth by optimizing commercial readiness and aggressively reducing customer onboarding cycle times.
- Orchestrates commercial enablement initiatives, equipping the sales organization with the training, playbooks, and client-facing materials necessary to successfully win and retain eProcurement-reliant business.
- Analyzes channel profitability, conversion metrics, and operational cost burdens—including transaction fees—to optimize revenue retention and overall channel efficiency.
- Solutions require analysis and investigation.
- Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience. May recommend/make decisions regarding new programs/initiatives that have significant impact to the business and carry consequences in unsuccessful endeavors.
- Manages a larger team or multiple small teams through direction of subordinate management and/or supervisory staff.
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
- Typically requires overnight travel 20% to 50% of the time.
- Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.